FINANCIAL ACCOUNTING
FINANCIAL ACCOUNTING
10th Edition
ISBN: 9781259964947
Author: Libby
Publisher: MCG
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Create a flowchart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs.

 

It provides an ordering system via the telephone to its time-sensitive customers besides its regular store sales.

 

The automated system greets customers, asks them to choose a tone or pulse phone, and routes them accordingly.

 

The system checks to see whether customers have an existing account.

 

They can wait for the service representative to open a new account.

 

Customers choose between order options and are routed accordingly.

 

Customers can cancel the order.

 

Finally, the system asks whether the customer has additional requests; if not, the process terminates.

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