Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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With respect to identifying and documenting lessons learned from a project:
it is important to capture the lessons learned only at the end of the project
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it is important to capture lessons learned on an ongoing basis throughout the project
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we do not really have to be concerned with documenting lessons learned unless we plan to do the exact same project again later
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we want to be sure to capture only internal recommendations; that is, we do not include feedback from the customer in our lessons learned
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