6. Decision-making techniques (Connect)Think about how managers can use innovative techniques to improve their decisions and complete the following sentences with the appropriate terms.When managers engage in rigorous debate to solve a problem, one technique they might use is to escalate their commitment to ensure thegroup's assumptions are challenged. Another is point-counterpoint, in which the group breaks into two subgroups that work separately andthen exchange proposals.The tendency for decision makers to conform rather than express contrary opinions isprioritize harmony over the quality of the decision.groupthinkWhich of the following statements is consistent with evidence-based decision making? Check all that apply.Evidence-based decision making uses opinions and intuition to provide a rationale for decisions.Evidence-based decision making encourages questioning assumptions.It is better to forget past mistakes so you don't make them again.Managers make better decisions when they review their past failures and successes.When this occurs, managers Here is a summary of the hard evidence about employee retention. Use the facts it contains to answer the question that follows.▼ RESEARCH STUDYEmployee retention is a popular topic for both managers and researchers. Here are some facts about employee turnover:• Employees who get realistic information about the job (both positives and negatives) stay with the company longer than those whodon't.• Employees who are offered training and development opportunities are less likely to leave than employees who do not receive theseopportunities.• Giving employees a say in how they do their work (autonomy) increases their satisfaction with the job.• Employees with abusive supervisors have a greater intention to quit than employees without abusive supervisors.Following are several actions managers commonly take when confronted with turnover. Which of these actions are not supported by evidence? Checkall that apply.Separate employees so that they don't talk about the people who have left the company.Provide leadership training to all new supervisors and managers.When talking with job applicants, discuss only the best parts of the job.Let employees select the classes they think would help them the most on the job.

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Management, Loose-Leaf Version

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ISBN:9781305969308

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Publisher:Richard L. Daft

Chapter12: Managing Human Talent

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