Which of the following is most important to remember when engaging a client in a conversation over concerns she expressed nonverbally? Choose one answer. a. Some clients prefer not to discuss their concerns or preferences with their practitioners, so it's better to just let it go. b. Since asking simple yes-or-no questions rarely produces effective communication of concerns, it's better to state your observations tied to the context and gently invite the client to respond. c. Some clients need to be prodded and pushed for information regarding their complaints. d. Quiet clients don't necessarily know what is wrong and rely on practitioners to anticipate their needs.
Which of the following is most important to remember when engaging a client in a conversation over concerns she expressed nonverbally? Choose one answer. a. Some clients prefer not to discuss their concerns or preferences with their practitioners, so it's better to just let it go. b. Since asking simple yes-or-no questions rarely produces effective communication of concerns, it's better to state your observations tied to the context and gently invite the client to respond. c. Some clients need to be prodded and pushed for information regarding their complaints. d. Quiet clients don't necessarily know what is wrong and rely on practitioners to anticipate their needs.
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
Section: Chapter Questions
Problem 1TY
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Which of the following is most important to remember when engaging a client in a conversation over concerns she expressed nonverbally?
Choose one answer.
a. Some clients prefer not to discuss their concerns or preferences with their practitioners, so it's better to just let it go.
b. Since asking simple yes-or-no questions rarely produces effective communication of concerns, it's better to state your observations tied to the context and gently invite the client to respond.
c. Some clients need to be prodded and pushed for information regarding their complaints.
d. Quiet clients don't necessarily know what is wrong and rely on practitioners to anticipate their needs.
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