When should strategic performance linkage guide measurement? 1) Strategy remains separate 2) Short-term measures suffice 3) Long-term objectives require aligned metrics development 4) Standard metrics work fine

Which of the following statements about performance targets is true? a.Performance targets have nothing to do with performance metrics. b.Performance targets are the same thing as strategic initiatives. c.Performance targets are the same thing as performance metrics. d.Performance targets are levels of improvement that management wants to achieve for performance metrics.

Should an organization focus on controllable or uncontrollable factors to effectively implement a successful performance measurement system? Explain your answer.

Which of the following statements regarding the balanced scorecard is not correct? a. It seeks to address the problems associated with traditional financial measures used to assess performance. b. The notion of value chain analysis plays a major role in the drawing up of a balanced scorecard. c. It relies on the perception of the users with regard to service provided. d. It is directly derived from scientific management theories.

How can the balanced scorecard be used to address CSR objectives?

Which of the performance measures—ROI, RI, or EVA—is best, and why? Explain your answer thoroughly.

What do strategy maps show, and how do they add value to the balanced scorecard?

Setting objectives and identifying methods to achieve those objectives is called a. planning. b. decision making. c. controlling. d. performance evaluation. e. None of these.

Financial Accounting: How does benefit realization tracking enhance performance measures? a) Value delivery confirmation improves outcome assessment b) Cost tracking tells enough c) Benefits remain constant d) Standard measures work fine

Financial Accounting: How does benefit realization tracking enhance performance measures? 1) Value delivery confirmation improves outcome assessment 2) Cost tracking tells enough 3) Benefits remain constant 4) Standard measures work fine