Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
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What would courtesy behind the bar entail? What if you are just too busy to converse much? Is it okay to flirt with customers? What about when a customer flirts with you? Is it ever okay to get tough with a customer who is drunk, loud, or otherwise obnoxious?
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