Rafael Johnson is the manager of a production department in Office Bliss Corporation, a firm that manufactures office equipment. After reading an article that stressed the benefit of participative management, Rafael believes that these benefits could be realized in his department. The first decision involved vacation schedules. On the vacation issue, the group was deadlocked and Rafael would have to resolve the dispute himself. The second decision involved production standards. New equipment made it possible for workers to earn more without working harder. The savings from higher productivity would pay for the new equipment. The workers recommended keeping production standards the same. The spokesman explained that their base pay had not kept up with inflation and the pay incentive simply restored their base pay to its prior level. Questions 1. Analyze this situation using the Framework for Understanding Leadership model (the 5 leadership approaches). What do the model suggest as the appropriate leadership? Explain. 2. Evaluate Rafael's leadership style before and during his experiment in participative management. 3. If you were Rafael Johnson, what would you do now? Why?

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter1: The World Of Innovative Management
Section: Chapter Questions
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Rafael Johnson is the manager of a production department in Office Bliss Corporation, a firm that manufactures office equipment. After reading an article that stressed the benefit of participative management, Rafael believes that these benefits could be realized in his department. The first decision involved vacation schedules. On the vacation issue, the group was deadlocked and Rafael would have to resolve the dispute himself. The second decision involved production standards. New equipment made it possible for workers to earn more without working harder. The savings from higher productivity would pay for the new equipment. The workers recommended keeping production standards the same. The spokesman explained that their base pay had not kept up with inflation and the pay incentive simply restored their base pay to its prior level.

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1. Analyze this situation using the Framework for Understanding Leadership model (the 5 leadership approaches). What do the model suggest as the appropriate leadership? Explain.

2. Evaluate Rafael's leadership style before and during his experiment in participative management.

3. If you were Rafael Johnson, what would you do now? Why?

 

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