FACTS:   Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six (6) years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase from ten to fifteen percent.   Miss Joan’s performance has been considered very satisfactory for the last five (5) years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management.   The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for the position evaluated and allocated in the salary plan; hence, she will not get any increase at the moment until the salary range can catch up to her level in the salary plan. Mr. Santiago also explained that she is the most senior among the programmers and that instead of cutting her salary back to the job range, they are considering her for an incentive bonus, which is not as substantial as that of her co-worker’s in the department who are new in the positions.   Miss Joan is not satisfied with the program explained by Mr. Santiago. The whole night she planned to file a leave of absence despite the many rush programs assigned to her. Resolve the problem of Miss Joan to compensate for what she has done with the company.   Questions:   What is the problem? who's point of view you're looking at in solving the problem? What are 3 possible actions that can take and it pros and cons

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question
100%

FACTS:

 

Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six (6) years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase from ten to fifteen percent.

 

Miss Joan’s performance has been considered very satisfactory for the last five (5) years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management.

 

The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for the position evaluated and allocated in the salary plan; hence, she will not get any increase at the moment until the salary range can catch up to her level in the salary plan. Mr. Santiago also explained that she is the most senior among the programmers and that instead of cutting her salary back to the job range, they are considering her for an incentive bonus, which is not as substantial as that of her co-worker’s in the department who are new in the positions.

 

Miss Joan is not satisfied with the program explained by Mr. Santiago. The whole night she planned to file a leave of absence despite the many rush programs assigned to her. Resolve the problem of Miss Joan to compensate for what she has done with the company.

 

Questions:

 

What is the problem?

who's point of view you're looking at in solving the problem?

What are 3 possible actions that can take and it pros and cons

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 4 steps

Blurred answer
Similar questions
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON