FACTS:   Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six (6) years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase from ten to fifteen percent.   Miss Joan’s performance has been considered very satisfactory for the last five (5) years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management.   The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for the position evaluated and allocated in the salary plan; hence, she will not get any increase at the moment until the salary range can catch up to her level in the salary plan. Mr. Santiago also explained that she is the most senior among the programmers and that instead of cutting her salary back to the job range, they are considering her for an incentive bonus, which is not as substantial as that of her co-worker’s in the department who are new in the positions.   Miss Joan is not satisfied with the program explained by Mr. Santiago. The whole night she planned to file a leave of absence despite the many rush programs assigned to her. Resolve the problem of Miss Joan to compensate for what she has done with the company.   Questions:   What is the problem? who's point of view you're looking at in solving the problem? What are 3 possible actions that can take and it pros and cons

FACTS:

Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six (6) years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase from ten to fifteen percent.

Miss Joan’s performance has been considered very satisfactory for the last five (5) years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management.

The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for the position evaluated and allocated in the salary plan; hence, she will not get any increase at the moment until the salary range can catch up to her level in the salary plan. Mr. Santiago also explained that she is the most senior among the programmers and that instead of cutting her salary back to the job range, they are considering her for an incentive bonus, which is not as substantial as that of her co-worker’s in the department who are new in the positions.

Miss Joan is not satisfied with the program explained by Mr. Santiago. The whole night she planned to file a leave of absence despite the many rush programs assigned to her. Resolve the problem of Miss Joan to compensate for what she has done with the company.

Questions:

What is the problem?

who's point of view you're looking at in solving the problem?

What are 3 possible actions that can take and it pros and cons