QUESTION 18 Roberto confidently In expressed his opinion that the new sales territory restructuring plan was not fair to all the meeting, employees. Clayton, however, shared why he thought the plan was very fair. Even though Roberto disagreed with Clayton's ideas, he nonetheless, listened attentively to what he had to say. Roberto is engaged in a. closed communication. b. intercultural communication. C. ethnocentrism. d. assertive communication.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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QUESTION 18
In
expressed his opinion that the new sales
territory restructuring plan was not fair to
all employees. Clayton, however, shared
why he thought the plan was very fair. Even
though Roberto disagreed with Clayton's
ideas, he nonetheless, listened attentively to
what he had to say. Roberto is engaged in
the
meeting, Roberto
confidently
a. closed communication.
b. intercultural communication.
C. ethnocentrism.
d. assertive communication.
Transcribed Image Text:QUESTION 18 In expressed his opinion that the new sales territory restructuring plan was not fair to all employees. Clayton, however, shared why he thought the plan was very fair. Even though Roberto disagreed with Clayton's ideas, he nonetheless, listened attentively to what he had to say. Roberto is engaged in the meeting, Roberto confidently a. closed communication. b. intercultural communication. C. ethnocentrism. d. assertive communication.
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