Proposed recommendations by: (a) Constructing an outline of a crisis management plan and suggesting how the plan could have been adopted to manage the crisis. (b) Identify public relations strategies and tactics used in sport contexts and outline those activities which could have been employed to manage the image and reputation of Ryan Lochte in the public sphere.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
icon
Related questions
Question

In August 2016, Ryan Lochte, the winner of 12 Olympic medals, publicly claimed that he was
being held up at gunpoint while competing at the Rio Olympic Games in 2016. CCTV later proved
that story was fabricated, resulting in a 10-month ban bestowed on Ryan Lochte.
 


Use the following questions to guide your analysis of the Case Study above and to include the
suggested areas of analysis:

3. Proposed recommendations by:
(a) Constructing an outline of a crisis management plan and suggesting how the plan could
have been adopted to manage the crisis.
(b) Identify public relations strategies and tactics used in sport contexts and outline those
activities which could have been employed to manage the image and reputation of Ryan
Lochte in the public sphere.

 

 

Expert Solution
steps

Step by step

Solved in 3 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Principles Of Marketing
Principles Of Marketing
Marketing
ISBN:
9780134492513
Author:
Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:
Pearson Higher Education,
Marketing
Marketing
Marketing
ISBN:
9781259924040
Author:
Roger A. Kerin, Steven W. Hartley
Publisher:
McGraw-Hill Education
Foundations of Business (MindTap Course List)
Foundations of Business (MindTap Course List)
Marketing
ISBN:
9781337386920
Author:
William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:
Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing: An Introduction (13th Edition)
Marketing
ISBN:
9780134149530
Author:
Gary Armstrong, Philip Kotler
Publisher:
PEARSON
MKTG 12:STUDENT ED.-TEXT
MKTG 12:STUDENT ED.-TEXT
Marketing
ISBN:
9781337407595
Author:
Lamb
Publisher:
Cengage
Contemporary Marketing
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning