One of the interesting things with Starbucks would be the focus on providing a great experience for customers, which is actually something beyond just the taste of the coffee products.  Do you think this is something that could be controlled as well if they were franchised?  Explain.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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One of the interesting things with Starbucks would be the focus on providing a great experience for customers, which is actually something beyond just the taste of the coffee products.  Do you think this is something that could be controlled as well if they were franchised?  Explain.

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