NOT PROFITABLE IN THE LONG TERM organizations will prefer not to have longterm relationships with unprofitable customers. Some segments of customers will not be profitable for the company even if their needs can be met by the services offered.

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter13: Services Marketing
Section: Chapter Questions
Problem 1DRQ
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Instruction: Please explain and give example/s.
NOT PROFITABLE IN THE
LONG TERM
organizations will prefer not to have longterm
relationships with unprofitable customers.
Some segments of customers will not be
profitable for the company even if their needs
can be met by the services offered.
Transcribed Image Text:NOT PROFITABLE IN THE LONG TERM organizations will prefer not to have longterm relationships with unprofitable customers. Some segments of customers will not be profitable for the company even if their needs can be met by the services offered.
Relationship Endings
Relationships end in different ways-depending on
the type of relationship in place. In some situations, a
relationship is established for a certain purpose
and/or time period and then dissolves when it has
served its purpose or the time frame has elapsed.
Transcribed Image Text:Relationship Endings Relationships end in different ways-depending on the type of relationship in place. In some situations, a relationship is established for a certain purpose and/or time period and then dissolves when it has served its purpose or the time frame has elapsed.
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