Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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The five decision areas in operations management are
Question 8 options:
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planning, technology, inventory, control, and services. |
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process, quality, technology, capacity, and production. |
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process, quality, capacity, inventory, and supply chain. |
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None of these choices are correct. |
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- Explain PROCESS STRATEGY.arrow_forwardCan you explain the key differences between data used for operations and data used for making choices?arrow_forwardCan you help me to solve this question? The case study provides in image. This subject is about Retail and Service Logistics. Service output: On the basis of generic supply chain service outputs (location, lot size, waiting time and product variety) discuss how the competing retailers (Food-Town and the new supermarket chain) perform/ will perform in the level of each service output provided to customers.arrow_forward
- Discuss the process used to overcome objections. This upcoming Tuesday will be the 3rd meeting the sales team from La Carva Luxury Bathtubs will be having with a prospect regarding bathtubs she would like to purchase. The sales team conducted a presentation five months ago to a group of prospects, which this prospect attended. While the prospect expresses great interest in the product, at the previous meetings she seems to have additional concerns regarding the bathtubs and was not able to come to a decision to make a purchase. This issue is becoming overwhelming, and the sales team intends to address this matter once and for all. Based on the listening technique in the LAER MODEL, how will this effectively address the prospect's objections? Explain. Please be mindful to use relevant personal selling and marketing concepts to support the claim.arrow_forwardquestion 2: Where an organisation is looking to downsize they would be looking for A.outputs to remain the same and inputs to be reduced B.increase both inputs and outputs C.decrease both inputs and outputs, with inputs decreasing at a faster rate D.outputs to increase with little or no increase in inputs quesiton 3: When the number and cost of abour and equipment is used as inputs to calculate productivity, what is the productivity measurereferred to ? A.Total factor productivity B.Single factor productivity C.Multi-factor productivity D.Productivity QUESTION 4 Employee remuneration which is based solely on output without consideration of time spent) is referred to as A.Output based pay B.Numbers game pay system C.Piece rate wage system D.None of the abovearrow_forward28. Last year, the women's hosiery department occupied 1,000 square feet and had sales of $129,000. If sales stay the same this year, what reduction in space would bring the store's sales per square foot in line with the industry average of $159 per square foot?arrow_forward
- Three methods were compared to analyze system needs: classic, contemporary, and radical. You considered alternative options. When would each technique be most effective, and what are its drawbacks?arrow_forwardWhat are four features of a service traingle?arrow_forwardWhat are the major causes of capacity leakage? Are they avoidable? 11.10 Questions for managers Medi-Call provides personal alarm systems to the elderly and infi rm. Customers are principally those people who live alone, preferring to stay in their own homes rather than be looked after in some form of institutional care or with family. The customer has a small transmitter/receiver, which can be worn as a pendant or on the wrist like a watch. If the customer has a problem they press the button on the pendant, which activates a base station located at the customer’s telephone. The base station calls Medi-Call’s contact centre, which provides 24/7 cover to ensure maximum reassurance for its customers. Medi-Call’s agent will attempt to establish contact with the customer. Because the transmitter is so sensitive, it is possible to carry out a conversation up to 50 metres away from the base station. Medi-Call’s staff are trained to provide immediate reassurance to the…arrow_forward
- Dev A restaurant earns $3,950 in sales from 64 guests for Monday’s dinner. Four (4) back-of-the-house employees work the full three-hour dinner shift that night. What is the back-of-the-house team’s sales per person-hour rate? What is the back-of-the-house team’s covers per person-hour rate?arrow_forwardCompare different types of processes.arrow_forward
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