Loralee and Teddy are new employees at an upscale grocery store on Hennepin Ave. in Minneapolis. Both worked in the deli—they were among the 20 people who worked on the first shift. First shifters were a hearty group—they arrived at 5 am to prepare, then sell, the foods that stock the deli. Teddy made daily food orders from local vendors, while Loralee was in charge of take-out orders at the deli and arranged for their delivery. Their manager, Fatima, noticed that there were a lot of mistakes and misunderstandings among the group; Teddy often ordered the wrong food in wrong amounts, while Loralee missed deliveries because of back-ups and missing ingredients. All of this was wearing on relationships and there was fighting among the group; Fatima needed to work on improving group dynamics. Name five activities that Fatima could organize to improve the group dynamics among the deli’s first shift and name the concept or theory that Fatima would be demonstrating for each
Loralee and Teddy are new employees at an upscale grocery store on Hennepin Ave. in Minneapolis. Both worked in the deli—they were among the 20 people who worked on the first shift. First shifters were a hearty group—they arrived at 5 am to prepare, then sell, the foods that stock the deli. Teddy made daily food orders from local vendors, while Loralee was in charge of take-out orders at the deli and arranged for their delivery. Their manager, Fatima, noticed that there were a lot of mistakes and misunderstandings among the group; Teddy often ordered the wrong food in wrong amounts, while Loralee missed deliveries because of back-ups and missing ingredients. All of this was wearing on relationships and there was fighting among the group; Fatima needed to work on improving group dynamics. Name five activities that Fatima could organize to improve the group dynamics among the deli’s first shift and name the concept or theory that Fatima would be demonstrating for each.
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