MATLAB: An Introduction with Applications
6th Edition
ISBN: 9781119256830
Author: Amos Gilat
Publisher: John Wiley & Sons Inc
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Chapter 6.2GrubHub has been trying to improve their operations with such a large influx of business in 2020. You are asked to analyze a certain driver who has plenty of complaints for late deliveries. You look at their active account and they made a delivery in 34 minutes. On average, this area has a delivery time of 24 minutes with a standard deviation of 3.5 minutes.
a) Based on this most recent delivery, would you agree with those negative ratings?
b) For future reference, GrubHub will be setting a benchmark for any deliveries that are in the top 10% in terms of length of delivery will trigger an investigation into the driver. What value in time would be the benchmark?
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