Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Answers letters f and g
Transcribed Image Text:to take the order from a customer. The second step is to pick the order for the customer, and then they have to pack
the order to ready it for shipping. The order-taking step works at a maximum rate of 100 customer orders per hour.
Order picking works at a maximum of 75 per hour, and packing works at 60 per hour.
Customers/
Order
Taker
Current maximum
output
Pick
orders
Pack
orders
100 Customers/
hour
Customer
Orders/
Wally wants to figure out the following.
a. What is the current maximum daily output of the process assuming that no one works overtime? (i.e., meaning all
three operations work a 12-hour shift)
Maximum number
of orders
720
16.0 hours
Pick
orders
20.0 hours
Maximum number
of orders
Pack
orders
b. How long (in hours) will the picking and packing operations have to work to finish all the orders that were taken if we
have a day where the order taker works at his maximum capacity? (Round your answers to 1 decimal place.)
Pick
Orders
75 Customers/
hour
units per
day
c. Given b, what is the maximum number of orders waiting to be picked?
300 units
Picked
Orders/
Pack
Orders
d. Given b, what is the maximum number of orders waiting to be packed? (Round your intermediate calculations to 1
decimal place.)
480 units
60 Customers/
hour
16.0 hours
Wait for /
Shipper
12.0 hours
Management is considering doubling the packing capacity (from 60 to 120 orders per hour). Please answer the
following based on that change.
e. How long will the picking and packing operations have to work if we have a day where the order taker works at his
maximum capacity? (Round your intermediate calculations and final answers to 1 decimal place.)
Transcribed Image Text:f. Given e, what is the maximum number of orders waiting to be picked?
Maximum number of
orders
units
g. Given e, what is the maximum number of orders waiting to be packed?
Maximum number
of orders
units
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