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Discuss the use of event-driven systems in enhancing e-commerce customer experiences.
Step by step
Solved in 3 steps
- Evaluate the specific metrics that are crucial for assessing customer satisfaction in e-commerce.Identify the key elements of the technology infrastructure required to successfully implement e-commerce within an organization.Explain the role of CRM in supporting customer self-service and online portals.
- Describe the fundamental components of an e-commerce system and demonstrate how they are applied in e-commerce apps.Explain how CRM systems can be used to improve customer relationships.Please offer an overview and explanation of different Internet-based e-commerce techniques, covering key decision points such as picking the most effective business model, payment alternatives available, and building and establishing a successful Web site. Please provide instances of each.
- Identify the main components of an e-commerce system and provide an example of how they are applied in e-commerce apps to demonstrate your knowledge.Discuss the role of inbound marketing in aligning sales and marketing teams for better collaboration.Identify three kinds of business organizations that would have difficulty in becoming a successful e-commerce organization