Conduct a force-field analysis by categorizing each force listed as being either for or against the change. Force Job insecurity Focus on corporate mission Threatened self-interests Ability to compete effectively For Change Against Change

What are the two key elements of an “agenda for change”?

Describe the steps that a leader goes through in a framework for change as they navigate the change process.

What prompts organizations to adapt and change?    Internal, external, physical, and historical forces   Only external forces, as the changing global economy demands   External and internal forces    Only internal forces, as employees encourage change

"How can organizations employ tools to foster a dynamic environment that stimulates creative idea generation among their employees?"

8. Learning organizations use which approach to acquire knowledge that they can use to change behavior?     a)  conducting formal retrospective meetings   b)  studying customer habits   c)  benchmarking against best industry practices   d)  All of the above