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A shop makes coffees to order with a separate person working at each of the steps. Assume an 8 hour work day. Take the order 1 min/order Grind beans; make coffee 3 min/order Add toppings 4 min/order b) What is the total flow time? [Select] Add lid or straw 2 min/order a) What is the current maximum output ("capacity") of the process? 120 orders per day c) What is the total cycle time? [Select] d) Is there a benefit if we shift 1 min from grind beans to the order taking step? (e.g., make grinding beans take less time) [Select] e) Is there any benefit if we shift 1 min from toppings to the add lid step? (e.g., make toppings take less time) [Select] f) Go back to the original problem. If we add another person, where would we add him/her? [Select] What would the benefit be? [Select]

A shop makes coffees to order with a separate person working at each of the steps. Assume an 8 hour work day. Take the order 1 min/order Grind beans; make coffee 3 min/order Add toppings 4 min/order b) What is the total flow time? [Select] Add lid or straw 2 min/order a) What is the current maximum output ("capacity") of the process? 120 orders per day c) What is the total cycle time? [Select] d) Is there a benefit if we shift 1 min from grind beans to the order taking step? (e.g., make grinding beans take less time) [Select] e) Is there any benefit if we shift 1 min from toppings to the add lid step? (e.g., make toppings take less time) [Select] f) Go back to the original problem. If we add another person, where would we add him/her? [Select] What would the benefit be? [Select]

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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A shop makes coffees to order with a separate person working at each of the steps. Assume an 8 hour work day. Take the order 1 min/order Grind beans; make coffee 3 min/order Add toppings 4 min/order b) What is the total flow time? [Select] Add lid or straw 2 min/order a) What is the current maximum output ("capacity") of the process? 120 orders per day c) What is the total cycle time? [Select] d) Is there a benefit if we shift 1 min from grind beans to the order taking step? (e.g., make grinding beans take less time) [Select] e) Is there any benefit if we shift 1 min from toppings to the add lid step? (e.g., make toppings take less time) [Select] f) Go back to the original problem. If we add another person, where would we add him/her? [Select] What would the benefit be? [Select]
Transcribed Image Text:A shop makes coffees to order with a separate person working at each of the steps. Assume an 8 hour work day. Take the order 1 min/order Grind beans; make coffee 3 min/order Add toppings 4 min/order b) What is the total flow time? [Select] Add lid or straw 2 min/order a) What is the current maximum output ("capacity") of the process? 120 orders per day c) What is the total cycle time? [Select] d) Is there a benefit if we shift 1 min from grind beans to the order taking step? (e.g., make grinding beans take less time) [Select] e) Is there any benefit if we shift 1 min from toppings to the add lid step? (e.g., make toppings take less time) [Select] f) Go back to the original problem. If we add another person, where would we add him/her? [Select] What would the benefit be? [Select]
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