Assume that you manage a small online busi- ness that sells herbal supplements. Without your knowledge, a disgruntled employee has posted damaging information about your company to the company's public blog, including false infor- mation about dangerous ingredients in your best- selling supplement. What specific steps would you take to minimize the impact of this crisis?

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter16: Managerial Communication
Section16.2: Types Of Communications In Organizations
Problem 1CTQ: How are you managing your e-mails now? Are you mixing personal and school and work-related e-mails...
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Assume that you manage a small online busi-
ness that sells herbal supplements. Without your
knowledge, a disgruntled employee has posted
damaging information about your company to
the company's public blog, including false infor-
mation about dangerous ingredients in your best-
selling supplement. What specific steps would
you take to minimize the impact of this crisis?
Transcribed Image Text:Assume that you manage a small online busi- ness that sells herbal supplements. Without your knowledge, a disgruntled employee has posted damaging information about your company to the company's public blog, including false infor- mation about dangerous ingredients in your best- selling supplement. What specific steps would you take to minimize the impact of this crisis?
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