USING BUFFERS: As a customer service supervisor for a telephone company, you’re in charge of responding to customers’ requests for refunds. You have received an email from the customer who has wrongly been charged for a long-distance call that he never made. Draft a short buffer (two sentences at least), sympathizing with the customers’ plight but preparing him for the bad news.
Recruitment in Business Communication
The process of discovering and employing the finest and most competent individual for a work opportunity fairly and cost-effectively is referred to as recruitment in human resource management. It is also known as the act of locating potential individuals and motivating and pushing them to compete for positions within a firm. It is a complete process with a complete life cycle that originates with the assessment of the organizational requirements in relation to the position and continues with the employee's engagement with the organization.
Recruitment
Recruitment is the most important part of Human Resource Management (HRM) which is done by HR (Human Resources) of a company, firm, or industry. To understand the policy, HR needs to understand and analyze the requirement of a profile who can fit into the position as per the company’s objectives and goals. Recruitment involves shortlisting, hiring, and analyzing candidates' skills along with experience and qualifications and comparing them with the organization's requirements or job profile. The objective of the recruitment process is to find the right candidate for the right job.
USING BUFFERS: As a customer service supervisor for a telephone company, you’re in charge of responding to customers’ requests for refunds. You have received an email from the customer who has wrongly been charged for a long-distance call that he never made. Draft a short buffer (two sentences at least), sympathizing with the customers’ plight but preparing him for the bad news.
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