Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to them: Activity Picking order Delivering order Handling complaints Total delivery cost Cost Driver Number of items Number of orders Number of complaints Required A Annual Cost $ 321,640 850,500 29,440 $ 1,201,580 The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and Burlington Contractors. The intern collected the following information on these two customers for the most recent six months: Wagner Remodeling Burlington Contractors Wagner Remodeling $ 16,500 Complete this question by entering your answers in the tabs below. Total order value (before delivery charge) Number of orders Total number of items Number of delivery complaints Required: a. What would the delivery charge for each customer be under the current policy of 10 percent of order value? b. What would the activity-based costing system estimate as the cost of delivering to each customer? < Required A Annual Driver Volume 365,500 items 31,500 orders 23 342 1 115 complaints Required B What would the delivery charge for each customer be under the current policy of 10 percent of order value? Delivery Charge Per Customer Burlington Contractors $ 21,000 58 313 2 Required B >

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
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Chapter5: Product And Service Costing: Job-order System
Section: Chapter Questions
Problem 28P
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Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the
services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of
the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern
spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge
customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to
them:
Activity
Picking order
Delivering order
Handling complaints
Total delivery cost
Total order value (before delivery charge)
Number of orders
Cost Driver
Number of items
Number of orders
Number of complaints
The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and
Burlington Contractors. The intern collected the following information on these two customers for the most recent six months:
Required A
Required B
Annual Cost
$ 321,640
850,500
29,440
$ 1,201,580
Complete this question by entering your answers in the tabs below.
Wagner Remodeling
Burlington Contractors
Wagner
Remodeling
$ 16,500
Total number of items
Number of delivery complaints
Required:
a. What would the delivery charge for each customer be under the current policy of 10 percent of order value?
b. What would the activity-based costing system estimate as the cost of delivering to each customer?
23
342
1
< Required A
Annual Driver Volume
365,500 items
31,500 orders
115 complaints
What would the delivery charge for each customer be under the current policy of 10 percent of order value?
Delivery Charge
Per Customer
Burlington
Contractors
$ 21,000
58
313
2
Required B
Transcribed Image Text:Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to them: Activity Picking order Delivering order Handling complaints Total delivery cost Total order value (before delivery charge) Number of orders Cost Driver Number of items Number of orders Number of complaints The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and Burlington Contractors. The intern collected the following information on these two customers for the most recent six months: Required A Required B Annual Cost $ 321,640 850,500 29,440 $ 1,201,580 Complete this question by entering your answers in the tabs below. Wagner Remodeling Burlington Contractors Wagner Remodeling $ 16,500 Total number of items Number of delivery complaints Required: a. What would the delivery charge for each customer be under the current policy of 10 percent of order value? b. What would the activity-based costing system estimate as the cost of delivering to each customer? 23 342 1 < Required A Annual Driver Volume 365,500 items 31,500 orders 115 complaints What would the delivery charge for each customer be under the current policy of 10 percent of order value? Delivery Charge Per Customer Burlington Contractors $ 21,000 58 313 2 Required B
What would the activity-based costing system estimate as the cost of delivering to each customer?
Note: Do not round intermediate calculations. Round your final answers to nearest whole dollar.
Picking order
Delivering order
Handling complaints
Total cost
Wagner Burlington
Remodeling Contractors
Transcribed Image Text:What would the activity-based costing system estimate as the cost of delivering to each customer? Note: Do not round intermediate calculations. Round your final answers to nearest whole dollar. Picking order Delivering order Handling complaints Total cost Wagner Burlington Remodeling Contractors
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