FINANCIAL ACCOUNTING
FINANCIAL ACCOUNTING
10th Edition
ISBN: 9781259964947
Author: Libby
Publisher: MCG
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Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the
services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of
the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern
spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge
customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to
them:
Activity
Picking order
Delivering order
Handling complaints
Total delivery cost
Cost Driver
Number of items
Number of orders
Number of complaints
Total order value (before delivery charge)
Number of orders
Annual Cost
$ 321,640
850,500
29,440
$ 1,201,580
The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and
Burlington Contractors. The intern collected the following information on these two customers for the most recent six months:
Total number of items
Number of delivery complaints
Wagner
Remodeling
$ 16,500
Annual Driver Volume
365,500 items
31,500 orders
115 complaints
23
342
1
Burlington
Contractors
$ 21,000
58
313
2
Required:
a. What would the delivery charge for each customer be under the current policy of 10 percent of order value?
b. What would the activity-based costing system estimate as the cost of delivering to each customer?
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Transcribed Image Text:Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to them: Activity Picking order Delivering order Handling complaints Total delivery cost Cost Driver Number of items Number of orders Number of complaints Total order value (before delivery charge) Number of orders Annual Cost $ 321,640 850,500 29,440 $ 1,201,580 The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and Burlington Contractors. The intern collected the following information on these two customers for the most recent six months: Total number of items Number of delivery complaints Wagner Remodeling $ 16,500 Annual Driver Volume 365,500 items 31,500 orders 115 complaints 23 342 1 Burlington Contractors $ 21,000 58 313 2 Required: a. What would the delivery charge for each customer be under the current policy of 10 percent of order value? b. What would the activity-based costing system estimate as the cost of delivering to each customer?
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