Ahmed is a customer representative working in a reputable organization. Ahmed smiles and acts politely towards a customer at his checkout, even though he really deeply dislikes this customer. What is the term used to explain the disparity between the emotion Ahmed displays and the emotions he is actually experiencing? Is it good or bad? Justify with an example.

Voice inflections, verbal pauses and eye contact have been replaced with?

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Within which of Latané and Darley’s stages could the ‘stimulus overload effect’ reduce the chance of helping behaviour?     Attend to the incident     Define the incident as an emergency     Accept personal responsibility     Decide what to do

Choosing to buy the most affordable AND stylish jeans you can find in only one trip to the mall, even when you know they may be cheaper next week, is an example of: A. Modus Ponens B. Modus Tollens C. Satisficing D. Abductive Reasoning

١١- The cognitive component of attitude consists of a consumer's beliefs about an object. Select one: a. False. b. True.

You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut.     Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words).How should this behavior be addressed? Who should address this employee?Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words).How should this behavior be addressed? Who should address this employee?

From the Perceptions on Retention provided below kindly provide and develop potential questions Recognition and Appreciation: Public employees are likely to want regular acknowledgement and gratitude for their efforts in the public sector since this fosters a sense of worth and job satisfaction, which aids in long-term retention.   Opportunities for Skill Enhancement and Growth: Perceptions about the availability of possibilities for skill development and career growth within the public sector may influence decisions to stay or look for other work alternatives.   Work-Life Balance and Wellbeing: Public servants may value overall welfare and prioritise a healthy work-life balance, good working conditions, and supportive management as vital considerations for long-term retention.

What are three (3) possible ways a patient of medical office could respond to the ignoring receptionist without seeming rude or embarrassing her?

In response to the new employee end-of-shift policy Brianna proposes that Ollie pay its employees on their breaks instead of making them clock out. Brianna is most likely utilizing the ______ influence tactic.   Multiple Choice   exchange   pressure   personal appeals   ingratiation   inspirational appeals