A) If you are a sales executive of Marks & Spencer shop in Muscat, What do you think will be the best option if a customer comes into your shop and is confused about what product to choose from? Ask the customer to leave the shop Just look at her while she goes around the shop Call the police on the customer Assist on product selection B) Ms.Zainab had subscribed for a new internet package from Ooredoo, but she was not happy with the speed. Which one of the following options gives Ms.Zainab the best chance to express her unhappiness? Telemarketing Team Selling Provocative Selling Personal Selling

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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A) If you are a sales executive of Marks & Spencer shop in Muscat, What do you think will be the best option if a customer comes into your shop and is confused about what product to choose from?

  1. Ask the customer to leave the shop
  2. Just look at her while she goes around the shop
  3. Call the police on the customer
  4. Assist on product selection

B) Ms.Zainab had subscribed for a new internet package from Ooredoo, but she was not happy with the speed. Which one of the following options gives Ms.Zainab the best chance to express her unhappiness?

  1. Telemarketing
  2. Team Selling
  3. Provocative Selling
  4. Personal Selling
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