1. The manufacturer must translate customer requirements into detailed product and process specifications. Making the translation is the role of the following, except a. research and development b. distribution c. engineering d. product design

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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1. The manufacturer must translate customer requirements into detailed product and process specifications. Making the translation is the role of the following, except

a. research and development

b. distribution
c. engineering
d. product design
 
2. The following operations systems are predominantly goods-producing, except: 
a. Car assembly
b. Hospitality
c. Food processing
d. Organic farming
 
3. This is much broader and long-term than competitive advantage. 
a. Comparative advantage
b. Economic advantage
c. Absolute advantage
d. Strategic advantage
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