Reflective Essay On Communication

Communication is very important in order to express needs and emotions. There are two types of communication, verbal and non-verbal, both of which are important in understanding and supporting someone.

This assignment is a reflective account on communicating with a patient who cannot communicate verbally. To remain confidential I will call the patient, Patient A. I’m going to discuss the importance of non-verbal communication within a healthcare setting. Patient A was a 63 year old lady suffering from MND which resulted in her losing her speech.

Whilst on shift one day I needed to ask my key resident Mr H what clothes he wanted to wear for that day. Mr H is very hard of hearing but refuses to wear a hearing aid as he states they make his ears sore. Mr H has no speech difficulties.

TO: Alison Allen, Human Resources Director; Cary Hasler, Marketing/Advertising Director; Joseph Earl, Customer Service Director; Elizabeth Hope-Earl, Client Account Director

Talking and listening are essential life skills. The ability to talk in order to communicate and exchange ideas and information, to negotiate with others, to express feelings and emotions, allows human beings to function well in the world and to be full and active members of society. Communication, to be effective, requires the ability to listen, to understand and to make sense of what is heard. On the personal level, when we listen, we give attention to the other person in such a way as to allow them to feel heard, understood and therefore respected. In that way, listening is more than

In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.

Listening is more complex, and it encourages one to analyze and think about an idea, rather than to simply accept it (or “hear” it). Hearing is a skill that is beneficial for every aspect of life. As long as we have our ability to hear, we will always perceive different sounds, music, and voices. Listening, however, is beneficial to us in specific instances. It is important for us to attain good listening skills in education, the work force, and in our relationships with others in order to succeed. Good listening in education will bring about confident participation in class discussions; good listening in the workplace will lead to cooperation and good teamwork among colleagues; good listening in relationships is healthy and positive, for it is important to hear what an individual has to say in order to know how they feel.

Listening plays an important role in communication as it is said that, of the total time spent on communicating, listening takes up 40-50%; speaking, 25-30%; reading, 11-16%; and writing, about 9% (Mendelsohn, 1994).

In interpersonal communication there are many theories that are similar yet different in many ways. The theories can be combined to describe people and how those people interact and communicate with each other. Many of these theories help explain how people in society form impressions of others, how they maintain these impressions, why people interact with certain people in society, and how people will use these impressions that they have formed later on in life. These theories also help people to better understand themselves, to better understand interpersonal communication, and to better understand people in general. There are two theories in interpersonal communication that, despite their differences, can go hand in hand. The first is

In the three communications I’ve written, text,email,and letter to insurance company. All of them had a different approach. Each written text were different people and they all had different responses. The background of the text I wrote to my friend was, my best friend I had known for years and we text every single day. The background of my email I wrote to my dad was tolerant because I not as close to my dad but, also, I should share how’s my life is going to him. In the letter, I wrote to my insurance company, it was urgent because I needed to tell them something needed to be done. They all come together as one whole story told in a different perspective.

Everyone has a certain skill that they may be strong or weak at in both school or in work. There are skills required in order to create an efficient working environment. However, every person generally has a flaw or a skill that they are efficient in, which may reflect their career readiness. Despite everyone's flaw, throughout our life, we can be able to improve through experience. As for myself, I consider myself confident in managing multiple task and valuing work, but I need to improve my communication skills.

The communication process is used in every kind of relationship. It could be in a friendship, an acquaintance, a significant other, a family, and many more. I found out these processes can be harder than you think three years ago. My father got remarried and I was forced to become up close and personal with complete strangers, my step family. The communication process language in my step family describes the concepts and ideas of the transactional communication model and the social penetration theory.

As I was watched my video and looking at my transcripts, I realized that the student to teacher talk ratio was not even. I did most of the talking in my lesson which shocked me. When I was teaching the lesson, I thought I had provided plenty of times for students to discuss and become engaged. I was wrong. In my transcripts, I counted how much I talked in each segment and was surprised with my results. In segment one, I spoke 41 times alone out of 69 transcripts lines. My students talked 28 times. This means my students spoke only 40% and I spoke 60% of the time in segment one. As I broke down the teacher to student talk ratio for the other two segments, student talk decreased. In segment two, I spoke 32 times and students only got 17 times. Out of 49 lines in total, students only got to talk 17 times which means students talked was 35% and teacher talk was 65% of the time. I thought that was bad but, in segment three, I talked 44 times and students only talked ten times. Students only talked 18% of the time and I did 82%. This is shown in the graph shown below.

I was surprised that the majority of our class was distributed in the centre of the bell curve and were ambiverts. To me, a lot of the class display very extroverted qualities and so I assumed that they must be extroverts. I didn’t consider that sometimes the environment or necessity results in the outward projection of one personality type while the opposite may be more accurate. I think this is probably very similar to society in general both the results and my surprise at the results. I don’t think many people realize that there is an in between and varying degrees of that in between and I think that this could be problematic in communication because you may misunderstand someone and their communication style when trying to use attunement and perspective-taking. Because of the nature of this problem, I think the best way to counteract this is to ask questions because often times what is projected is not necessarily the whole or even an accurate representation of the whole picture. Asking what someone needs is almost always better than assuming or projecting your assumptions on someone else.

Over the course of nearly three decades of existence, I have had so many experiences that it is hard to choose just one to discuss. There is one echoing experience that impacted all other experiences in my life: communication. I believe communication is the greatest moral imperative in society today. Throughout human history communication has been one of the most important and influential traits, an ability that sets us apart from the animals and gave us the ability to reason and solve problems Perhaps one of the simplest and most concise statements regarding communication was given to us by Stephen Hawking and immortalized by Pink Floyd: