Strengths: Noel greets the client in a polite and a professional tone. She does a good job confirming the client has access to her email and this email address is correct. Before ending the call, Noel is sure to inquire if there were any further questions. Inch: Promoting MyQL- Although the client stated she forgot the password to her husband's email, before offering the default password option, we should dig deeper to see if the client has another email address she could update the account with. If in the future the client needs to reset the password she will contact CR to have the password reset. The default should be used as the absolute last
Sarah begins by asking the client if he remembers his password, when he is unsuccessful at signing in, she pivots immediately to doing a hard reset on his password. We want to always at least educate the client about the self service option for when he forgets his password--as this can help to avoid the client having to continue to call in for this.
- Since the client was not receiving the email Krista decided to create the client's username and had the client reset the password through the website.
Unit 646 was dispatched to 5th Avenue Inn and Suites to a 4-year-old male who had a seizure witnessed by his parents approximately 10 minutes prior to the team’s arrival. Upon arrival to the scene, the family and child were outside and were all taken into the ambulance. The child was alert and oriented. The father stated, “We came here for his seizures and we have an appointment tomorrow at Mayo.” In addition, the parents stated that he vomited in their hotel room before the seizure and is taking Tegretol, and was currently acting as his normal self.
M3: Discuss the care strategies that can be used to support individuals with each physiological disorder.
Good job reaching out to the client directly to assist and replying back to the email to confirm your communication.
- Kaylonni troubleshoots by offering to send the client the registration link from her personal email, to ensure she can get logged in.
She promotes MyQL by directing the client to reset the password using the reset link.
In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.
Asheka does attempt to inquire if there were any questions before the client ended the call.
Reporting of Injuries,Diseases and dangerous occurrences regulations of 1995 requires the reporting of work-related accidents, diseases and dangerous occurrences. The Act applies to all work related activities, but not to all work related incidents. The objective of the regulations is to enable the enforcing authorities to identify where and how risks arise and to investigate serious accidents so as to prevent them from occurring in the future and thus providing a safer work environment. The enforcing authorities can then help and advise you on preventive action to reduce injury, ill health and accidental loss,the main points of our own policy that relate to this are:
In this report I will be describing different patterns of ill health and who and how they are monitored. I will also try to explain different factors that affect our health, not only now but I will try to discuss how different factors fight effect our health in the future, I will then evaluate the influence of the government have on factors that affect ill health.
No Secrets – Guidance published by the Department of Health, builds upon the governments respects for human rights and highlights the need to protect vulnerable adults through effective multi-agency work.
A health service is a service that provides care and is under the NHS. For examples hospitals or a G.P. They provide treatments but also prevent illnesses through health promotions. A social care service is about providing support to individuals to help them get by and who ever needs it such as emotional support or practical support with daily living tasks.
M1- Discuss how policies and procedures help children, young people and their families whilst the child is being looked after.
There are many reasons why a person may lose interest in, or turn down, food and drink.