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Health And Social Care Level 3 Unit 533

Satisfactory Essays

Strengths: Noel greets the client in a polite and a professional tone. She does a good job confirming the client has access to her email and this email address is correct. Before ending the call, Noel is sure to inquire if there were any further questions. Inch: Promoting MyQL- Although the client stated she forgot the password to her husband's email, before offering the default password option, we should dig deeper to see if the client has another email address she could update the account with. If in the future the client needs to reset the password she will contact CR to have the password reset. The default should be used as the absolute last

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