THE IMPORTANCE OF WRITING SKILLS IN BUSINESS COMMUNICATIONS: HOW AND WHY TO IMPROVE EMPLOYEES' WRITING Abstract
This essay describes how poorly written communication can lead to misunderstanding and a possible loss of business. Through this paper the author wants to persuade the employer to sponsor a workshop for all employees to improve their writing skills, to increase business communications and to avoid arguments through poor communication. This paper demonstrates the effectiveness of writing skills and why business communication is important in any kind of business. What can your business achieve with good writing skills and what it the impact of good writing skills on business.
THE IMPORTANCE OF WRITING SKILLS IN
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When your employee is not a good business writer, it can affect your business in such a way that you will loose customers. Even inside the office amongst the employees, poor communication can arouse conflict due to misunderstanding. Poor business writing can cost the company a lot of money. If our employees are not able to understand or make them understood, the business is paying the price in lost time, lost customers and lost business deals.
Success in any business depends on one thing: the ability and knowledge to communicate. The knowledge of good business writing is a very important factor and part of our day-to-day business. We have to understand and take some time in writing business letters. It will require a little planning and some thought, but for the company, it can make the difference between successful and failed business deals. We must not forget that our aim is to build a lasting relationship with our internal and external clients.
Some people say that writing is the most important way to conduct business. Business writing can illuminate, clarify, and specify; it should also communicate and convince people to do business with a company. A good business letter should be friendly and approachable with simple words, in short sentences and brief paragraphs. If we start to write business letters like this, there will be a higher possibility that the letters and memos are actually read.
We have to teach our employees that it
Sam Dillon, informs the blue-chip company employees about their lack of writing skills and the ability to construct a simple sentence. In, “What Corporate America Can’t Build: A Sentence” Dillon gives great examples about how improper writing has affected the industry financially and in other areas. Many employees fall below average when communicating with one another and that is causing major problem within companies. Sam Dillon in “What Corporate America Can’t Build: A Sentence” is effective in informing blue-chip company employees about their lack in the ability to construct a sentence and other forms of communications and does so by using his credibility, strong statistics, and hard evidence.
Poor writing skills have become a major problem in corporate America. Many of today's employers say that good writing skills are essential not only for existing employees but also for new hires (Simkin, Crews, & Groves, 2012). In a survey of 120 U.S. Corporations, nearly a third of all employees have poor writing skills. Who is to blame for the lack of writing skills of Americans today?
I have chosen Tesco as the main organisation and I will be answering questions on whether it has an impact on Tesco or not.
Xcom285 has taught me many valuable assets that I can use in my future, but I believe that the most valuable thing that I have learned is that communications is not just talking. Communications is about listening and writing as well. It is important in business communications to understand that to effectively communicate one need’s to tune into everything that is going on around him or her. This means that he or she needs to understand the audience, the purpose of, and the most effective way to deliver or receive the message. When discussing resources businesses use to effectively communicate, I learned other methods of
It is important to use correct sentence structure in business communications so your writing has variation and isn't all the same. Using a variety of sentence types can help emphasise different points and ideas. A good sentence structure allows the communication to be correctly interpreted whereas a poor sentence structure can be misinterpreted.
It is essential for business leaders to have excellent verbal and non-verbal communication skills, as leaders are often a symbol of a company’s integrity and this affects not only how customers perceive the company, but also impacts the thoughts and actions of lower positioned employees. For example, a leader that speaks using improper grammar, or writes correspondence with spelling errors throughout it, could project a negative image that can be harmful to a company. Customers might conclude that the leader is incompetent and they might decide that they do not wish to purchase goods from a company that hires inept leaders. Furthermore, employees might become less apt to respect an authority that appears to be uneducated, as well as employees might feel that if the leader disregards using proper communication than it is not necessary for them to use it either. Business leaders need to know when to listen, when to talk, and how to share ideas effectively. Clear and concise communication states exactly how, who, what, and when and serves to guide, direct, protect, persuade, and to inform. Communication is essential for decreasing miscommunications and for increasing productivity, motivation, and efficiency. When someone uses effective communication, he or she is more apt to have favorable results and his or her requests will become granted more often. Furthermore, communication builds goodwill. Having excellent communication skills is
Business writers should use short familiar words to make the message clearer. This allows the message to be easy to understand. It doesn’t dumb down the message business writing needs to be clear and easy to understand so it cannot be misinterpreted.
Allison Scher and Penelope Ryan worked well together when they showed up at the office every day. The problem aroused after implementation of flexi time & off site working by the company. Both of them started working from home & meet each other only during client meetings.
What are the words you write revealing about you? Are they saying I am a well educated and smart business person or are they screaming that I am an ignoramus? The way you write reveals so much about you and your business skills. Your writing tells the reader about your educational background, whether you have pride in your work and your level of business expertise. Any company with employees who write clearly and concisely has a competitive edge over other companies whose employees are still struggling to communicate. The lack of good writing skills in the business place can lead to excessive turnovers, loss of profits and high costs unless remedies are established.
In every business perspective many people would say business writing can be one of the most challenging endeavors one could possible face. This is because when starting to format a written message there’s plenty of related information to be considered. While browsing through the internet as to the reasons why people fell writing a business message has its down falls, I came across many different challenges described by others that are imperative when writing any form of a business message. Like for instance, “what are you trying to gain, to what audience are you referring too, what type of questions are going to be asked, how are you going to compile your thoughts and ideas; and how will you make it stay simple and brief” (Mize, 2015, para. 1).
Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world
Each person has to face the fact that the business is called communication. How to write an official letter or invitation to take a partner and negotiate with them, resolve issues and develop mutually beneficial cooperation? All of these issues in many countries pay very much attention. Of particular importance is business communication for people involved in business. To a large extent on how they know the science and art of communication, the success of their activities. In the West there are relevant courses in almost every university and college, published many scientific and popular literature.
Many customers associate their experience with the customer service they receive at any place of business. The ability to communicate both orally and in writing are essential job skills needed to perform a job task thoroughly and efficiently, while still maintaining the satisfaction of the clients as well as the organization. Oral communication is very important for an employee to possess because it allows the staff to interact more effectively, helps an individual give instructions and explanations clearly and accurately, and allows the individual to participate and engage in discussion among the staff and within the organization. Without good oral communication skills, the level of customer service may be hindered and the organization may be affected. Also, the ability to communicate in writing is just as important. Good writing skills allows an individual to communicate a message with clarity and ease to the intended audience. In today’s society, the use of emails and paperwork is substantial and without the ability to write clearly and in a manner to convey the intended message may cause confusion or lack of organization. Therefore, good oral communication skills and writing skills are instrumental in helping advance and individuals career while maintaining the professional image of the organization.
Business is relying more and more on communication to the degree that bad writing could mean bad business, a statement consolidated by the fact that the U.S. states spend $221 million annually on writing instruction for their state employees. Moreover, a cable TV in Canada lost nearly $1 million because of a confusing comma on one of their writing communications. That indicates how important written communication became for businesses and how it can help building goodwill by the audience (Newman & Ober, 2013).
Business writing involves the writing of business related materials such as memorandums, business proposals and emails. The main aim of business writing is to communicate both internally and externally. Business writing is therefore a form of professional communication (Butterfield, 23). Business writing unlike other writings should be clear and easy to read so that one gets the message quickly. On the other hand, other forms of writings involve deep research and thus have so many details in them and therefore require the reader to be keen so as to get the details that are incorporated in them. This makes the reader take much time reading and analyzing the major points. Business writing is therefore completely different from other forms of writing since it is unique in its own way.