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Cultural Diversity and Louie

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Introduction

1) Does Louie have a problem, or are the people who made the negative comments about Louie just being too sensitive?

According to the article, the manager named Louie does have problem. The people who made the negative comments are not being too sensitive since the comments about him are true although he may not realize that. Louie has discrimination problem against female (para.3 and 8), homosexual (para. 4), older people (para. 5) and other races of people were judged by him with his own perception which might be wrong. (para. 7)

As we saw from study case, Louie insulted a female customer to discuss with her husband in order to get new exhaust system instead of making decision by her. …show more content…

Then, the company faces the problem of losing customers.

Therefore, company has to take Louie’s problem seriously. Company has to be careful when take correct approach to solve the problem. The approach should be effective and simultaneously will not upset Louie.

3) What improvement might Louie need to make to become a truly multicultural manager?

There are some improvements that Louie can make in order for him to be a more efficient manager in a diverse workplace.

First of all, Louie can be more open-minded and down to the earth in today’s modern world. Louie can learn to value the differences of other people and respect their opinions. Louie had to respect customers by accepting and adopting their value and believes. Louie should be humble and ask for other people ideas or opinions when making decision due to the differences of ideas that shared among each others will help Louie to learn others culture. At the same time, listening to others’ ideas and experiences is a way to understand other from different situations and different perspectives.

Besides that, Louie should enhance himself with personal ethnic and soft skills. Louie should not have the idea of genders, homosexual and senior citizens discrimination. It is essential for Louie to leave those outdate opinion behind. Therefore, Louie is encouraged to go for training

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