Operations Management (McGraw-Hill Series in Operations and Decision Sciences)
Operations Management (McGraw-Hill Series in Operations and Decision Sciences)
12th Edition
ISBN: 9780078024108
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 7.S, Problem 17P
Summary Introduction

To determine: The number of repetitions required by each workers.

Introduction: Learning curve is referred as the cost curve, experience curve, efficiency curve or productivity curve. The leaving curve gives information about the cost, efficiency, productivity and performance of an organization.

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A firm has a training program for a certain operation. The progress of trainees is carefully monitored. An established standard requires a trainee to be able to complete the sixth repetition of the operation in six hours or less. Those who are unable to do this are assigned to other jobs.Currently, three trainees have each completed two repetitions. Trainee A had times of 9 hours for the first and 8 hours for the second repetition; trainee B had times of 10 hours and 8 hours for the first and second repetitions; and trainee C had times of 12 hours and 9 hours.Which trainee(s) do you think will make the standard? Explain your reasoning.
Providence Assessment Center screens and trains employees for a computer assembly firm in Boston. The progress of all trainees is tracked, and those not showing the proper progress are moved to less demanding programs. By the tenth repetition, trainees must be able to complete the assembly task in 1 hour or less. Susan has just spent 5 hours on the fourth unit and 4.5 hours completing her eighth unit, while another trainee, Julie took 4 hours on the third and 2.8 hours on the sixth unit. Should you encourage either or both of the trainees to continue? Why? Present calculation steps.   [Hint: For each trainee, 1) Determine the learning rate (%) – use doubling concept. 2) Calculate time for the 1st unit (T1) – use table, 3) Calculate time for the 10th Unit (T10) –use table]     Susan Julie Learning rate (%) – doubling concept     Time for the 1st unit     Time for the 10th unit
Estimate the number of repetitions that new service worker Irene will require to achieve “standard” if the standard is 18 minutes per repetition. She took 30 minutes to do the initial repetition and 25 minutes to do the next repetition.

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Operations Management (McGraw-Hill Series in Operations and Decision Sciences)

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