Understanding Management
11th Edition
ISBN: 9780357033821
Author: Richard Daft
Publisher: South Western Educational Publishing
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Question
Chapter 6, Problem 2DQ
Summary Introduction
To determine:
What techniques would improve decision making in businesses. When businesses make decisions how will they improve the quality of it?
Introduction:
Decision making is the action or process of making important decisions. Businesses have many decisions to make. This is because either they have a range of choices or they need to improve organization aspects or else to move forward. The strategic importance in this is the decision that the organization makes should be of quality and success.
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"I expect all the managers in my department to act completely rationally in every decision they make", declared Eleanor Johnson, Vice President for marketing for the Olympic Toy Company. "Every one of us, no matter what his or her position, is hired to be a professional rationalist, and I expect all of us not only to know what they are doing and why but to be right in their decisions. I know that someone has said that a good manager needs only to be right in more than half of his or her decisions. But that is not good enough for me I would agree that you may he excused for occasionally making a mistake, especially if it is a matter beyond your control, but I can never excuse you for not acting rationally" "I agree with your idea, Eleanor, said Jill Goldberg, her advertising manager, "and I always try to be rational and logical in my decisions But would you mind helping me be sure of this by explaining just what 'acting rationally is?"
Questions:
a) 1. Explain how the Vice President for…
Managers at Gap Inc., a once- popular retail chain, are reported to have made a series of decisions that hurt the company: They expanded so rapidly that the chain lost touch with customers; they tried to copy the successful approach of rivals rather than charting their own course; they cut quality to reduce costs; they shifted from one fashion approach to another as each failed to appeal to customers, and so on. What techniques would you recommend that Gap managers use to improve the quality of their decisions?
"I expect all the managers in my department to act completely rationally in every decision they make", declared Eleanor Johnson, Vice President for marketing for the Olympic Toy Company. "Every one of us, no matter what his or her position, is hired to be a professional rationalist, and I expect all of us not only to know what they are doing and why but to be right in their decisions. I know that someone has said that a good manager needs only to be right in more than half of his or her decisions. But that is not good enough for me. I would agree that you may be excused for occasionally making a mistake, especially if it is a matter beyond your control, but I can never excuse you for not acting rationally." "I agree with your idea, Eleanor", said Jill Goldberg, her advertising manager, "and I always try to be rational and logical in my decisions. But would you mind helping me be sure of this by explaining just what 'acting rationally' is?"
Questions:
1. Explain how the Vice…
Chapter 6 Solutions
Understanding Management
Ch. 6 - Prob. 1DQCh. 6 - Prob. 2DQCh. 6 - Prob. 3DQCh. 6 - Prob. 4DQCh. 6 - Prob. 5DQCh. 6 - Prob. 6DQCh. 6 - Prob. 7DQCh. 6 - Prob. 8DQCh. 6 - Prob. 9DQCh. 6 - Prob. 10DQ
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- I expect all the managers in my department to act completely rationally in every decision they make , declared Eleanor Johnson, Vice President for marketing for the Olympic Toy Company. Every one of us, no matter what his or her position, is hired to be a professional rationalist, and I expect all of us not only to know what they are doing and why but to be right in their decisions. I know that someone has said that a good manager needs only to be right in more than half of his or her decisions. But that is not good enough for me. I would agree that you may be excused for occasionally making a mistake, especially if it is a matter beyond your control, but I can never excuse you for not acting rationally.I agree with your idea, Eleanor", said Jill Goldberg, her advertising manager, and I always try to be rational and logical in my decisions. But would you mind helping me be sure of this by explaining just what acting rationally is? Questions: 1. Explain how the Vice President…arrow_forwarda) Why is decision making often described as the essence of a manager’s job? b) Is there a difference between wrong decisions & bad decision?Why do good managers sometimes make wrong decision? Bad decision? c)How can managers improve their decision-making skillsarrow_forwardWhat can individuals do to improve the quality of their decision-making? Would you rather work for a company that takes a stakeholder or stockholder approach in its dealings with customers, employees, suppliers, and other constituencies in its network? Explain the concepts the ends justify the means, and the means justify the Which of the two best ascribed your management style and achieve organizational efficiency? What type of leaders and leadership styles and practices often lead to problems with employees, customers, and other stakeholders and stockholders?arrow_forward
- Please please answer that full answer please please a) Why is decision making often described as the essence of a manager’s job? b) Is there a difference between wrong decisions & bad decision?Why do good managers sometimes make wrong decision? Bad decision? c) How can managers improve their decision-making skills?arrow_forward3. Discuss the different roles played by the qualitative and quantitative approaches to managerial decision making. Why is it important for a manager or decision maker to have a good understanding of both of these approaches to decision making?arrow_forwarda) Most part of a manager's job is making decisions and, in most cases, decisions are based on perceptions we have about people, things and targets. Wrong perceptions mostly will lead to wrong judgements. As part of the management training to qualify to lead one of the branches of the organization, you are to identify and explain the various errors of judgement the managers in the underlisted statement made and discuss what decision you would have made. Mary is making a strong case for Martha that she can execute the contract because she completed AIT (using herself as an example to show how she expertly executed her contract as an old student of AIT) The manager is giving special attention and respect to the new recruits and disregarding the efforts of the existing workers. 1. 11. In his final advice to the new boss, the outgoing CEO admonished him not to involve employees in his decision making since they will plant discourse, To him, he became successful because of that strategy 11.…arrow_forward
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