Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 5, Problem 6CQ
Summary Introduction

To identify: If the given statement is true or false regarding implied utilization.

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Process time is part of cycle time.  The process time of a business process refers to: a. alWways is the largest part of cycle time. b. timMe a customer spends waiting in a queue (e.g., time customer spends waiting in a drive-thru line) c. is ofFten considered to be value-added time to the customer. d. timMe from beginning to completion of the business process.
The bottleneck resource in a process has the least idle time. True or false?a. Trueb. False
A copy machine is available 24 hours a day. On a typical day, the machine produces 113 Jobs. Each Job takes about 4 minutes on the machine, 2 minutes of which is processing time and 2 minute is setup time (logging in, defining the job). About 16 Percent of the Jobs need to be reworked, in which case the setup time and the processing time have to be repeated. The remainder of the time, the equipment is idle. What is the OEE of the equipment? (Round your percentage answer to 1 decimal place.) What is the OEE of the equipment? 0.2 percent
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