Smith and Roberson’s Business Law
Smith and Roberson’s Business Law
17th Edition
ISBN: 9781337094757
Author: Richard A. Mann, Barry S. Roberts
Publisher: Cengage Learning
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Chapter 5, Problem 6CP
Summary Introduction

To discuss: Whether the company P is correct or not.

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The Customer Service Department of Grand Lakes Technologies asked the Publications Department to prepare a brochure for its training program. The Publications Department delivered the brochures and charged the Customer Service Department a rate that was 25% higher than could be obtained from an outside printing company. The policy of the company required the Customer Service Department to use the internal publications group for brochures. The Publications Department claimed that it had a drop in demand for its services during the fiscal year, so it had to charge higher prices in order to recover its payroll and fixed costs.   Should the cost of the brochure be transferred to the Customer Service Department in order to hold the department head accountable for the cost of the brochure? What changes in policy would you recommend?
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Jenny is the director of a company, Shipley Ltd, which is involved in building and construction. There are four other directors of this company. The company has been lending large sums of money to its parent company in China via an offshore subsidiary for more than two years. The directors have relied on letters of comfort from the parent company that the money will be repaid in due process. Of late, the building and construction industry is facing difficult times due to rising costs of materials which have to be imported from overseas. Shipley Ltd’s financial situation has become more serious and many creditors and subcontractors have not been paid. The parent company is continuing to make assurances that the it will repay the loans but the money has yet to appear in Shipley Ltd’s bank account. Jenny is very concerned as she believes that Shipley Ltd is no longer solvent and the company’s performance is very poor. The other directors brush Jenny’s concerns aside, saying that it is the…
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