Principles Of Operations Management
11th Edition
ISBN: 9780135173930
Author: RENDER, Barry, HEIZER, Jay, Munson, Chuck
Publisher: Pearson,
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Chapter 5, Problem 25P
Summary Introduction
To determine: The option that will allow the company to maximize the expected monetary value (EMV).
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State What is redundancy and how can it improve product design ?
i) Evaluate the risk from the hazard of toxicity.
ii) What technology choice is suitable for water proof cellular phone design?
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Question as in the attached photo from page 218 Question 5
Note: Give full explanation with clear indication to the problem’s aspect. Use information provided in table 7.8 , 7.7
(*) Use the weighted-point evaluation system to cal- culate weighted performance scores for each of the software firms. Would the results change if each dimension had a weight of one-third?
(**) In Chapter 2, we described order qualifiers as per- formance dimensions on which customers demand a minimum level of performance. Basically, if a supplier fails to meet the minimum requirements on any of the qualifiers, that supplier would be eliminated from contention. How would you incorporate the concept of order qualifiers into the weighted-point evaluation system?
Chapter 5 Solutions
Principles Of Operations Management
Ch. 5.S - Prob. 1DQCh. 5.S - Prob. 2DQCh. 5.S - Prob. 3DQCh. 5.S - Prob. 4DQCh. 5.S - Prob. 5DQCh. 5.S - Prob. 6DQCh. 5.S - Prob. 7DQCh. 5.S - Prob. 1PCh. 5.S - Prob. 2PCh. 5.S - Prob. 3P
Ch. 5.S - Prob. 4PCh. 5.S - Prob. 5PCh. 5.S - Prob. 6PCh. 5.S - Prob. 7PCh. 5.S - Prob. 8PCh. 5.S - Prob. 9PCh. 5.S - Prob. 10PCh. 5.S - A Southern Georgia school district is considering...Ch. 5.S - Prob. 12PCh. 5.S - Prob. 13PCh. 5.S - Prob. 14PCh. 5.S - Prob. 15PCh. 5.S - Prob. 16PCh. 5.S - Prob. 17PCh. 5.S - Prob. 18PCh. 5.S - Prob. 19PCh. 5.S - Prob. 1.1VCCh. 5.S - Prob. 1.2VCCh. 5.S - Prob. 1.3VCCh. 5.S - Prob. 2.1VCCh. 5.S - Prob. 2.2VCCh. 5.S - Prob. 2.3VCCh. 5.S - Prob. 3.1VCCh. 5.S - Prob. 3.2VCCh. 5.S - Prob. 3.3VCCh. 5.S - Prob. 3.4VCCh. 5 - Prob. 1EDCh. 5 - Prob. 1DQCh. 5 - What techniques do we use to define a product? ...Ch. 5 - Prob. 3DQCh. 5 - Prob. 4DQCh. 5 - Prob. 5DQCh. 5 - Prob. 6DQCh. 5 - Describe four organizational approaches to product...Ch. 5 - Explain what is meant by robust design.Ch. 5 - Prob. 9DQCh. 5 - What information is contained in a bill of...Ch. 5 - What information is contained in an engineering...Ch. 5 - What information is contained in an assembly...Ch. 5 - Prob. 13DQCh. 5 - Explain how the house of quality translates...Ch. 5 - Prob. 15DQCh. 5 - Prob. 16DQCh. 5 - Why are the direct interaction and surrogate...Ch. 5 - Prob. 18DQCh. 5 - Prob. 1PCh. 5 - Prob. 2PCh. 5 - Prob. 3PCh. 5 - Construct a house of quality matrix for a...Ch. 5 - Prob. 5PCh. 5 - Prob. 6PCh. 5 - Prob. 7PCh. 5 - Prob. 8PCh. 5 - Prepare a bill of material for (a) a pair of...Ch. 5 - Prob. 10PCh. 5 - Prepare a script for telephone callers at the...Ch. 5 - Prob. 12PCh. 5 - Prob. 13PCh. 5 - Prob. 14PCh. 5 - Prob. 15PCh. 5 - Prob. 16PCh. 5 - Prob. 17PCh. 5 - Prob. 18PCh. 5 - Prob. 19PCh. 5 - Residents of Mill River have fond memories of ice...Ch. 5 - Prob. 21PCh. 5 - Prob. 22PCh. 5 - Prob. 23PCh. 5 - Prob. 24PCh. 5 - Prob. 25PCh. 5 - Prob. 1CSCh. 5 - Prob. 2CSCh. 5 - Prob. 3CSCh. 5 - Prob. 1VCCh. 5 - Prob. 2VCCh. 5 - Prob. 3VCCh. 5 - Prob. 4VC
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- Describe What is redundancy and how can it improve product design ?arrow_forward9. Define value analysis: Methodical investigation of all components of an existing product or service with the goal of discovering and eliminating unnecessary costs without interfering with the effectiveness of the product or service. What factors would you utilize to evaluate the make or buy decision of preparing pizza from scratch (using frozen dough balls) or purchasing premade frozen pizza. What cost items would you evaluate? Evaluative factors: Cost items: 10. Define specifications: Statement understood by buyers and suppliers of the required quality of products, including allowable limits of tolerance. Which type of specifications would a manager use if they wanted to purchase: A specific product brand (i.e. "Tony's Pizza): A new dishwasher with the capability to wash 7,000 dishes per hour: A tilting skillet:arrow_forwardExplain what is redundancy and how can it improve product design ?arrow_forward
- apply the concepts of design quality and conformance quality in the service of pizza sales.arrow_forwardFlextronchip, an OEM manufacturer, has a fifth-generation chip for cell phones, with chip specification of 0.2 ± 0.0002 mm for the distance between two adjacent pins. The loss due to a defective chip has been estimated as $20. Required: 1. Compute the value of k, the cost coefficient in the Taguchi quality loss function (QLF), L(x) = K(x- T)2. 2. Assume that the quality control manager takes a sample of 100 chips from the production process. The results are as follows: Measurement Frequency 0.1996 4 0.1997 7 0.1998 12 0.1999 11 0.2000 40 0.2001 10 0.2002 8 0.2003 5 0.2004 3 a. & b. Use the appropriate Taguchi quality loss function, L(x), to calculate the estimated quality loss for each of the observed measurements. Additionally, calculate the expected (i.e., average) loss per unit for the production process as a whole. Complete this question by entering your answers in the tabs below. Required 1 Required 2 Compute the value of k, the cost coefficient in the Taguchi quality loss…arrow_forwardExplain the concept of the "mere exposure effect" and how it is used in persuasive design to increase user familiarity and preference.arrow_forward
- Flextronchip, an OEM manufacturer, has a fifth-generation chip for cell phones, with chip specification of 0.2 ± 0.0002 mm for the distance between two adjacent pins. The loss due to a defective chip has been estimated as $28. Required: 1. Compute the value of k, the cost coefficient in the Taguchi quality loss function (QLF), L(x) = k(x − T)2. 2. Assume that the quality control manager takes a sample of 100 chips from the production process. The results are as follows: Measurement Frequency 0.1996 2 0.1997 6 0.1998 14 0.1999 9 0.2000 45 0.2001 9 0.2002 8 0.2003 5 0.2004 2 a. & b. Use the appropriate Taguchi quality loss function, L(x), to calculate the estimated quality loss for each of the observed measurements. Additionally, calculate the expected (i.e., average) loss per unit for the production process as a whole.arrow_forwardA manufacturing company needs a Pareto diagram for the analysis of thefollowing design department cost of poor quality : using the image attach Analyze the constructed Pareto Diagram.arrow_forwardPrepare a list of customer requirements (Voice of Customer) for new smart pen product designarrow_forward
- Explain why product design is important to quality ?arrow_forwardDescribe a process for reducing costs, improving quality, and increasing customer satisfaction?arrow_forwardi) Critically examine re-thinking model in the context of product design. ii) What design model choice is suitable for the design of mobile phone?arrow_forward
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