A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
expand_more
expand_more
format_list_bulleted
Expert Solution & Answer
Chapter 4, Problem 9TC
Explanation of Solution
Given: A laptop with a broken LCD panel.
To find: The steps to handle a customer′s response if the laptop hinge gets damaged while
disassembling the laptop.
Solution:
The first step is to ...
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Your great-aunt and -uncle bought you a new computer screen as a present. You go to plug in your new monitor and discover that none of the ports on your computer's rear are compatible with its connection. To be more specific, what are the measures you intend to take?
Out of the kindness of their hearts, your great-aunt and -uncle have given you a brand-new computer screen. The problem arises when you go to hook up the monitor to your computer and discover that none of the ports on the back of your system are compatible with the connector at the other end of the wire. From here, what steps do you intend to take?
Question p .Damion recently did an update to his computer and added a new video card. After the update, Damion decided that he would like to play his favorite game. While he was playing the game, the system locked up. He restarted the computer and did not have any issues until he tried to play the same game, at which point, the computer locked up again.
What might be the problem with Damion’s computer? (Select all that apply.)
a.
Version of DirectX is out of date.
b.
Video card device drives need to be updated.
c.
Game is not compatible with video card.
d.
Windows is not compatible with the game
Full explain this question and text typing work only We should answer our question within 2 hours takes more time then we will reduce Rating Dont ignore this line
Chapter 4 Solutions
A+ Guide To It Technical Support
Knowledge Booster
Similar questions
- Your aunt and uncle want to show their appreciation by giving you a brand new computer display as a gift. When you try to make the connection from the monitor, none of the ports on the rear of your computer will take it since the monitor is not compatible with any of those ports. In the years to come, what do you have planned for yourself?arrow_forwardYour great-aunt and -uncle have given you a new computer monitor as a considerate gift. If you've ever tried to hook up a monitor to a computer only to realize that none of the ports on the back of your device are compatible with the connector at the end of the cable, you know the feeling. After this, what are you planning to do next?arrow_forwardYour aunt and uncle bought you a shiny new computer display. You go to plug it into your computer, but then you remember that none of the ports on your machine's back are compatible with the port the monitor has at its end. I'm curious as to where you intend to proceed from here.arrow_forward
- Your friend, Thomas, has upgraded his Windows 8.1 desktop to Windows 10. After the installation, he discovers his media card reader does not work. He calls you on the phone and asks you what to do. Do the following to plan your troubleshooting approach: List the questions you should ask Thomas to help diagnose the problem. List the steps you would take if you were sitting at the computer solving the problem. What do you think is the source of the problem? Explain your answer.arrow_forwardYour great-aunt and -uncle have thoughtfully gifted you a brand-new computer monitor. As you try to plug it in, you immediately find that none of the ports on the back of your computer will support the connection that is at the other end of the monitor's cord. What steps will you take next, exactly?arrow_forwardA new computer screen was a gift from your uncle. You go to plug it in and find that none of the ports on your computer's back would accept the connection at the monitor's end. Where do you see yourself going from here?arrow_forward
- You are greeted by the churning sound of the system's internal fans when you power on your computer. This noise keeps playing as long as your computer is turned on. The sound wasn't as loud as it had previously been when you switched on the computer, however. This was a refreshing change. In addition, the fan on the system unit's rear was malfunctioning. What will be your course of action from this point forward?arrow_forwardYour aunt and uncle gave you a new computer screen. You try to connect it into your computer, but none of its rear ports match the monitor's end port. What's next?arrow_forwardYou have just upgraded memory on a computer from 4 GB to 8 GB by adding one DIMM. When you first turn on the PC, the memory count shows only 4 GB. Which of the following is most likely the source of the problem? What can you do to fix it?arrow_forward
- According to the results of a super wing-ding diagnostic program that was run on your personal computer, your hard drive, central processing unit, random access memory, and graphics card have all likely seen better days. You must take the following actions in order to fix this issue: Look into the issue to see if the software is at all involved. Explain?arrow_forwardThe whirring of the fans within your computer system is an audible signal that it is ready to begin processing data when you switch it on. When your computer is on, this noise will keep playing. The computer's sound seemed softer than usual, however, when you switched it on. The shift was quite positive. the system unit's back-mounted fan was broken, for another thing. I need to know what you plan to do next.arrow_forward
arrow_back_ios
arrow_forward_ios
Recommended textbooks for you
- A+ Guide To It Technical SupportComputer ScienceISBN:9780357108291Author:ANDREWS, Jean.Publisher:Cengage,
Comptia A+ Core 1 Exam: Guide To Computing Infras...Computer ScienceISBN:9780357108376Author:Jean Andrews, Joy Dark, Jill WestPublisher:Cengage Learning
A+ Guide To It Technical Support
Computer Science
ISBN:9780357108291
Author:ANDREWS, Jean.
Publisher:Cengage,
Comptia A+ Core 1 Exam: Guide To Computing Infras...
Computer Science
ISBN:9780357108376
Author:Jean Andrews, Joy Dark, Jill West
Publisher:Cengage Learning