Management, 13Th Edition
Management, 13Th Edition
13th Edition
ISBN: 9780133910292
Author: Stephen P. Robbins & Mary A. Coulter
Publisher: PEARSON
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Chapter 3, Problem 20DQ
Summary Introduction

To explain:

The lessons that other organizations could learn from the famous online shoe retailing company, in relation to organizational culture.

Introduction:

One could clearly identify organizations that are more successful than others. In many such instances, the necessary resources are in place at the right time, but the results are not as good as expected. There could be one simple reason for this. It is the organizational culture. If the organization entertains a toxic culture where human and other resources are not utilized prudently, the adverse results would be of no surprise. Organizations of the day could learn many lessons from the famous online shoe company as to how organizational values and culture could be well employed to level up performance.

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