Management Information Systems: Managing The Digital Firm (16th Edition)
Management Information Systems: Managing The Digital Firm (16th Edition)
16th Edition
ISBN: 9780135191798
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
Expert Solution & Answer
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Chapter 2.3, Problem 2.3CQ

Explanation of Solution

King County implementing the Logitech SmartDock system:

  • A variety of systems and technologies were used by King County in the past for videoconferencing and collaboration.
  • But these systems and technologies were very time consuming for the IT staff of County to administer and had limited capabilities and features.
  • Teams were not able to connect remotely and establish multipoint connections with smartphones and tablets.

Business benefits obtained from using this technology:

  • King County’s IT staff might spend 20 minutes or more setting up a videoconferencing system, which often relied on legacy technology from multiple vendors along with computer monitors and outdated VGA-quality TV sets...

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