Nonfinancial performance measures: Expressing a performance in terms of measures other than the dollars is known as nonfinancial performance measures. In order to evaluate the time, quality, or quantity of a business activity these measures are used. To identify: Each performance measures as an input measure or output measure related to the “order placement and delivery” process.

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Chapter 23, Problem 23.24EX

(a)

To determine

Nonfinancial performance measures:

Expressing a performance in terms of measures other than the dollars is known as nonfinancial performance measures. In order to evaluate the time, quality, or quantity of a business activity these measures are used.

To identify: Each performance measures as an input measure or output measure related to the “order placement and delivery” process.

(b)

To determine

To provide: An explanation for each performance measures.

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