Business Driven Technology
7th Edition
ISBN: 9781259567322
Author: Paige Baltzan Instructor
Publisher: McGraw-Hill Education
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Question
Chapter 2, Problem 6RQ
Program Plan Intro
Switching Costs:
Switching costs are defined as the costs that are incurred by a customer for changing the brand, suppliers or products. Switching costs are the building blocks of competitive advantage and pricing power of companies.
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Chapter 2 Solutions
Business Driven Technology
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