PROBLEM 1A−4 Quality Cost Report LO1−7, LO1−8
page 66
In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process
Costs (in thousands) | ||
Last Year | This Year | |
Inspection | $750 | $900 |
Quality engineering | $420 | $570 |
Depreciation of test equipment | $210 | $240 |
Rework labor | $1050 | $1500 |
Statistical process control | $0 | $180 |
Cost of field servicing | $1200 | $900 |
Supplies used in testing | $30 | $60 |
Systems development | $480 | $750 |
Warranty repairs | $3600 | $1050 |
Net cost of scrap | $630 | $1125 |
Product testing | $810 | $1,200 |
Product recalls | $2,100 | $750 |
Disposal of defective products | $720 | $975 |
Sales have been flat over the past few years, at $75,000,000 per year. A great deal of money has been spent in the effort to upgrade quality, and management is anxious to see whether or not the effort has been effective.
Required:
- Prepare a quality cost report that contains data for both this year and last year. Carry percentage computations to two decimal places.
- Prepare a bar graph showing the distribution of the various quality costs by category.
- Prepare a written evaluation to accompany the reports you have prepared in (1) and (2) above. This evaluation should discuss the distribution of quality costs in the company, changes in this distribution that you see taking place, the reasons for changes in costs in the various categories, and any other information that would be of value to management.
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Managerial Accounting
- In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process control system has been installed and other steps have been taken to decrease the amount of warranty and other field costs, which have been trending upward over the past several years. Costs relating to quality and quality control over the last two years are given below: Inspection Quality engineering Depreciation of test equipment Rework labor Statistical process control Cost of field servicing Supplies used in testing Systems development Warranty repairs Net cost of scrap Product testing Product recalls Disposal of defective products Costs (in thousands) Last Year This Year $ 1,092 $ 42 $ 840 $ 1,218 $ 420 $ 630 $ 630 $ 420 $ 1,260 $ 0 $ 1,680 $ 210 $ 1,260 $ 42 $ 840 $ 840 $ 1,344 $ 420 $ 1,008 $ 2,100 $ 1,260 $ 1,260 $ 924 $ 840 $ 840 $ 3,780 Sales have been flat over the past few years, at $84,000,000 per…arrow_forwardIn response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in thousands) over the past two years is given below: Inspection Quality engineering Depreciation of test equipment Rework labor Statistical process control Cost of field servicing Supplies used in testing Systems development Warranty repairs Prevention costs: Total prevention costs Appraisal costs Total appraisal costs Internal failure costs: Costs (in thousands) Last Year Total internal failure costs External failure costs: $630 $ $ $ 420 $588 1,050 $0 1,260 $ 42 $840 $ 4,200 $420 $840 $ 2,520 $630 Net cost of scrap Product testing Product recalls Disposal of production defects. Sales have been flat over the past few years, at $84,000,000 per year. Total external failure costs Total quality cost This Year $ 1,008 Required: 1. Prepare a quality cost report for this year and last year. Note: Enter amount values in thousands. Round your…arrow_forwardProblem 12-19 (Algo) Quality Cost Report [LO12-2] In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in thousands) over the past two years is given below: Inspection Quality engineering Depreciation of test equipment Rework labor Statistical process control Cost of field servicing Supplies used in testing Systems development Warranty repairs Costs (in thousands) Last Year $ 630 $ 540 $495 $ 1,080 $ 8 $ 1,260 $ 45 $ 720 $ 4,680 $ 720 This Year $918 $ 728 $ 180 $ 1,530 $ 270 $ 1,178 $ 72 $ 900 $ 1,448 $ 1,440 Net cost of scrap Product testing Product recalls Disposal of production defects $ 990 $ 1,710 $ 2,610 $ 990 $980 $ 1,080 Sales have been flat over the past few years, at $90,000,000 per year. Required: 1. Prepare a quality cost report for this year and last year. Note: Enter amount values in thousands. Round your percentage answers to 2 decimal places (1.e 0.1234 should be entered as…arrow_forward
- Suspicious Acquisition of Data, Ethical Issues Bill Lewis, manager of the Thomas Electronics Division, called a meeting with his controller, Brindon Peterson, and his marketing manager, Patty Fritz. The following is a transcript of the conversation that took place during the meeting: Bill: Brindon, the variable costing system that you developed has proved to be a big plus for our division. Our success in winning bids has increased, and as a result our revenues have increased by 25%. However, if we intend to meet this years profit targets, we are going to need something extraam I right, Patty? Patty: Absolutely. While we have been able to win more bids, we still are losing too many, particularly to our major competitor, Kilborn Electronics. If we knew more about their bidding strategy, we could be more successful at competing with them. Brindon: Would knowing their variable costs help? Patty: Certainly. It would give me their minimum price. With that knowledge, Im sure that we could find a way to beat them on several jobs, particularly on those jobs where we are at least as efficient. It would also help us to identify where we are not cost competitive. With this information, we might be able to find ways to increase our efficiency. Brindon: Well, I have good news. Ive been talking with Carl Penobscot, Kilborns assistant controller. Carl doesnt feel appreciated by Kilborn and wants to make a change. He could easily fit into our team here. Plus, Carl has been preparing for a job switch by quietly copying Kilborns accounting files and records. Hes already given me some data that reveal bids that Kilborn made on several jobs. If we can come to a satisfactory agreement with Carl, hell bring the rest of the information with him. Well easily be able to figure out Kilborns prospective bids and find ways to beat them. Besides, I could use another accountant on my staff. Bill, would you authorize my immediate hiring of Carl with a favorable compensation package? Bill: I know that you need more staff, Brindon, but is this the right thing to do? It sounds like Carl is stealing those files, and surely Kilborn considers this information confidential. I have real ethical and legal concerns about this. Why dont we meet with Laurie, our attorney, and determine any legal problems? Required: 1. Is Carls behavior ethical? What would Kilborn think? 2. Is Bill correct in supposing that there are ethical and/or legal problems involved with the hiring of Carl? (Reread the section on corporate codes of conduct in Chapter 1.) What would you do if you were Bill? Explain.arrow_forwardIn response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in thousands) over the past two years is given below: Inspection Quality engineering Depreciation of test equipment Rework labor Statistical process control Cost of field servicing Prevention costs: Total prevention costs Appraisal costs Total appraisal costs Internal failure costs: Total internal failure costs External failure costs: Costs (in thousands) Last Year This Year $ 630 $ 918 $ 540 $ 720 $ 180 Supplies used in testing Systems development Warranty repairs Net cost of scrap Product testing Product recalls $ 720 $ 990 $ 2,610 Disposal of production defects $ 900 Sales have been flat over the past few years, at $90,000,000 per year. Required: 1. Prepare a quality cost report for this year and last year. Note: Enter amount values in thousands. Round your percentage answers to 2 decimal places (i.e 0.1234 should be entered as 12.34).…arrow_forwardAll parts of question 3 Quality Improvement and Profitability Objective Gagnon Company reported the following sales and quality costs for the past four years. Assume that all quality costs are variable and that all changes in the quality cost ratios are due to a quality improvement program. Year Sales Revenues Quality Costs as aPercent of Revenues 1 $19,200,000 20% 2 20,800,000 17 3 24,320,000 13 4 25,420,000 9 Required: 1. Compute the quality costs for all four years. Quality Cost Year 1 $ Year 2 $ Year 3 $ Year 4 $ By how much did net income increase from Year 1 to Year 2 because of quality improvements?$ By how much did net income increase from Year 2 to Year 3 because of quality improvements?$ By how much did net income increase from Year 3 to Year 4 because of quality improvements?$ 2. The management of Gagnon Company believes it is possible to reduce quality costs to 2 percent of sales.…arrow_forward
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