Management, Loose-Leaf Version
13th Edition
ISBN: 9781305969308
Author: Richard L. Daft
Publisher: South-Western College Pub
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Question
Chapter 18, Problem 6DQ
Summary Introduction
To determine:
The most effective style of conflict handling for the given situation.
Introduction:
In the second stage (Storming) of development of a team, disagreements, conflicts take birth among the team members. The leader of the team tries to resolve the conflicts and clarify the doubts and queries of the team members. There are five styles of handling a conflict;
- Dominating style
- Compromising style
- Accommodating Style
- Collaborative style
- Avoiding style
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Students have asked these similar questions
First, what you understand by emotion play role in the perception of conflict? give an example of a type of conflict in your organization (or an imaginary) and by relating to the given example, should a manager try to eliminate the conflict?
Second, two business units of a company operate out of different buildings in a large city. The two business units offer different products to customers and have their own budgets. However, they must share training facilities located at headquarters, also in the city. This often creates conflict because both business units tend to want the training facilities at the same time. Describe the source(s) of conflict that are apparent in this situation and describe two potential solutions that would minimize this conflict.
It is argued that an individual’s personality is a factor in terms of the approach, which that individual will use to manage a conflict situation. Based on this premise, suggest and explain the most likely of the 5-conflict management approaches to be used by someone based on the following personality traits:
a) High Self-Monitoring
b) Low Emotional Stability
c) High Need for Power
Conflicts are inevitable in any organization, and effective management requires the ability to handle them constructively. Conflict resolution involves identifying the sources of conflict, understanding different perspectives, and facilitating dialogue to find mutually acceptable solutions. Managers must possess strong mediation skills to de-escalate tensions and promote collaboration among team members. Additionally, fostering a culture of open communication and respect can help prevent conflicts from escalating and promote a positive work environment. Ultimately, adept conflict resolution contributes to improved team dynamics, increased productivity, and enhanced organizational effectiveness.
Question: What strategies can managers employ to promote open communication and mutual respect among team members to prevent conflicts from arising?
Chapter 18 Solutions
Management, Loose-Leaf Version
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Similar questions
- Assume you are on the executive board of a healthcare organization and one of your friends is the chair of the organization’s fundraising committee. Your friend has been doing a poor job, and the board has asked you to replace him with someone else. Respond to the following in a minimum of 175 words: What conflict management strategy would you use to communicate this bad news to your friend? Explain your rationale.arrow_forwardIf you were the leader of a special-purpose team developing a new computer game and conflicts arose related to power and status differences among team members, what would you do? How might you use the various conflict-resolution techniquesarrow_forwardWhat is your dominant conflict management style? Did the result surprise you or simply confirm your style? What are some strengths and weaknesses of your particular style? How does your style work in different contexts: academic, professional, personal, and civic?arrow_forward
- A candidate has excellent technical skills, but they are known for being difficult to work with and having poor interpersonal skills. How can the firm assess their potential for success in a team-oriented role?arrow_forwardConflict is inevitable in any workplace due to differing opinions, personalities, and goals among employees. Effective management involves recognizing and addressing conflicts promptly and constructively to maintain a positive work environment and ensure productivity. Conflict resolution strategies may include facilitating open communication, active listening, mediating discussions, and finding mutually acceptable solutions. By managing conflicts effectively, managers can prevent escalation, build stronger relationships among team members, and foster a culture of collaboration and respect Question: What are some common sources of conflict in the workplace, and how can managers identify and address them before they escalate into larger issues?arrow_forwardHow can managers effectively handle conflict within a team or organization, and what strategies can they employ to promote positive resolution?arrow_forward
- Describe a conflict in which your conflict style didn’t serve you well and explain why. Which style do you think would have been best for that particular conflict?arrow_forwardDescribe a conflict management strategy you would use to maintain a safe and productive learning environment for two students that had a verbal disagreement before class. Their disagreement continues during the lesson, and they make antagonistic comments to each other that you (the teacher) and other students can hear.using theory or effective classroom management practices to support your strategy.arrow_forwardI would like you to reflect on your past experiences with conflict in group settings. Your task is to identify at least two types of conflict and the techniques used to manage them. Share your experiences and discuss the strategies you believe would be effective in managing task conflict and relationship conflict.arrow_forward
- Conflict is inevitable in any workplace due to diverse personalities, competing priorities, and differing perspectives. Effective conflict resolution is essential for maintaining a positive work environment and fostering collaboration among team members. Managers play a critical role in addressing conflicts promptly and constructively. This Involves facilitating open communication, actively listening to all parties involved, and understanding the root causes of the conflict, By encouraging empathy and understanding, managers can help employees find common ground and reach mutually beneficial solutions. Additionally, implementing conflict resolution strategies such as mediation or negotiation can help de-escalate tensions and prevent conflicts from escalating further. Ultimately, by promoting a culture of respect, empathy, and conflict resolution, organizations can cultivate stronger relationships among employees and enhance overall productivity and morale. Question: What are some…arrow_forwardManager A - the traditional view of conflict. This person is a caring, empathetic leader with many good qualities. Manager B - the contemporary view of conflict. This person is ambitious and supports their team to exceed expectations. When conflict occurs on Manager A's team, how might it be resolved? When conflict occurs on Manager B's team, how might it be resolved?arrow_forwardChapter 5 of the textbook “Strategic Project Management – BUS 5661”, describes how a combination of the four components of collaborative problem solving contributes to the effectiveness of mature high-performance teams. These components include: Using structured approach to problem solving Ability to switch between decision modes Conflict management skills Culture and habit of continuous learning Discuss how you can use these components to enable your project team to harness their strength, and in the process generate creativity and productivity. Can every team be developed into a high-performance team? Discuss the rationale for your answer.arrow_forward
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