Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
13th Edition
ISBN: 9780135225899
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Question
Chapter 17, Problem 5P
a)
Summary Introduction
To determine: The percentage of failures.
Introduction: Reliability is the probability that a product can perform over a specific period. It is the consistency of the product to perform in the same way for a particular period of time.
b)
Summary Introduction
To determine: The number of failures per unit-hour.
Introduction: Reliability is the probability that a product can perform over a specific period. It is the consistency of the product to perform in the same way for a particular period of time.
c)
Summary Introduction
To determine: Mean Time Between Failures (MTBF) at the point in testing.
Introduction: Reliability is the probability that a product can perform over a specific period. It is the consistency of the product to perform in the same way for a particular period of time.
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Question 2
a) Explain the different costs of quality and use Pizza Hut as an example.
Comment on the statement "Run until it breaks". Describe the advantages and
disadvantages of this.
b)
Explain two (2) ways improving reliability of a system.
c)
Question 1(b)
I. List the steps involved in developing the house of quality.
II. Briefly explain the reliability tasks in generic reliability program.
n the control process, which step follows 'measuring actual performance'?
Question 3 options:
1)
obtaining employee input to performance gaps
2)
comparing actual performance against a standard
3)
logging actual performance
4)
checking performance measurement for reliability
Chapter 17 Solutions
Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
Ch. 17 - Prob. 1DQCh. 17 - Prob. 2DQCh. 17 - Prob. 3DQCh. 17 - Prob. 4DQCh. 17 - Prob. 5DQCh. 17 - Prob. 6DQCh. 17 - Prob. 7DQCh. 17 - Prob. 8DQCh. 17 - Prob. 9DQCh. 17 - Prob. 10DQ
Ch. 17 - Prob. 1PCh. 17 - Prob. 2PCh. 17 - Prob. 18PCh. 17 - Prob. 19PCh. 17 - Prob. 3PCh. 17 - Prob. 4PCh. 17 - Prob. 5PCh. 17 - Prob. 6PCh. 17 - Prob. 7PCh. 17 - Prob. 8PCh. 17 - Prob. 9PCh. 17 - Prob. 10PCh. 17 - Prob. 11PCh. 17 - Prob. 12PCh. 17 - Prob. 20PCh. 17 - Prob. 13PCh. 17 - Prob. 21PCh. 17 - Prob. 14PCh. 17 - Prob. 15PCh. 17 - Prob. 16PCh. 17 - Prob. 17PCh. 17 - Prob. 22PCh. 17 - Prob. 1.1VCCh. 17 - Prob. 1.2VCCh. 17 - Prob. 1.3VC
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- Performance standards are the benchmarks against which performance is measured. Question 3 options: True Falsearrow_forwardQUESTION 2 A. In Akhwan Company, operations director Mr Tamad recently realized there had been an increase in products failing during the final quality checks. These checks were carried out in the QC (quality control) laboratory, which tested finished goods products before being released for sale. The product failure rate had risen from 1% to 4% in two years' time which meant an increase of hundreds of items of output a month which were not sold to Akhwan's customers. The failed products had no value to the company once they had failed QC as the rework costs were not economic. Because the increase was gradual, it took a while for Mr Tamad to realize that the failure rate had risen. A thorough review of the main production operation revealed nothing that might explain the increased failure and so attention was focused on the QC laboratory. For some years, the QC laboratory at Ikhwan, managed by Ramly, had been marginalized in the company, with its two staff working in a remote…arrow_forwardQuestion 1: what is the difference between Quality Assurance and Quality Control? Note: Answer must be described in easy and in own words. Thanksarrow_forward
- Question 3 For better quality audits, auditors are to obtain an appropriate level of knowledge of the business before commencing the audit process. Required: In your own words, explain why an auditor is required to obtain a good understanding of the client's business. ANSWER:arrow_forwardQUESTION 7 Write any TWO disadvantages of asking open questions in a Questionnaire. List any TWO advantages of PILOTING a questionnaire. Briefly explain any ONE method of measuring reliability.arrow_forwardQUESTION 2 a) Assess and discuss major expenses related to run to fail maintenance. In your opinion, should we deploy run to fail strategy on critical equipment b) In your own words, elaborate your understanding on the fundamental of effective maintenance. Give adequate arguments to support your pointsarrow_forward
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