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Organizational Behavior (18th Edition) (What's New in Management)
18th Edition
ISBN: 9780134729329
Author: Stephen P. Robbins, Timothy A. Judge
Publisher: PEARSON
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Question
Chapter 16, Problem 1CR
Summary Introduction
To determine:
The meaning of organizational culture, and its common characteristics.
Introduction:
Organizational culture:
This is a system of shared meaning that is held by members which distinguishes the organization from other organizations.
Expert Solution & Answer
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Explanation of Solution
There are seven key characteristics that capture the essence of an organization’s culture.
- Innovation and risk-taking: In such a culture where employees are encouraged to be innovative and risk-taking, employees are generally more flexible and adaptive.
- Attention to detail: In an organization with this culture, employees will be expected to exhibit precision and analysis.
- Outcome orientation: This depends on the degree to which the management prioritizes results and outcomes rather than the techniques used to achieve them. In such a culture employees and managers will be held accountable for the firm’s successes and there will be systems in place to reward employee output. Since there is such a high pressure on employees to perform, non-ethical behavior may be the norm.
- People orientation: This depends on the degree to which management considers the effects that business decisions can have on employees. In a people oriented culture there is fairness and respect for individual employees because the firm believes employees to be its greatest asset.
- Team orientation: This is the degree to which work activities are centered on teams rather than individuals. In a team-oriented culture the management will encourage cooperation among employees and will seek to build effective teams that have synergy.
- Aggressiveness: This depends on the degree to which employees are encouraged to be aggressive and competitive in their business dealings, rather than easy-going.
- Stability: This depends on the degree to which the organization emphasizes managing the status quo rather than pursuing growth. Such cultures are rule-oriented and predictable.
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Chapter 16 Solutions
Organizational Behavior (18th Edition) (What's New in Management)
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