MARKETING:REAL PEOPLE,REAL CHOICES
10th Edition
ISBN: 9780135199893
Author: Solomon
Publisher: RENT PEARS
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Chapter 14, Problem 9QA
Summary Introduction
Interpretation:The meaning of relationship selling and difference with transactional selling.
Concept Introduction:
Relationship selling is a personal selling approach which focuses on the needs and problems of the customer and would help the sales person to develop and maintain long term relationship with the customer.
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