Accounting Information Systems
10th Edition
ISBN: 9781337619202
Author: Hall, James A.
Publisher: Cengage Learning,
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Chapter 13, Problem 4P
To determine
Evaluate the things that went wrong during the system design process and also give suggestions for the future projects.
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Robin Alper, a manager of the credit collections department for ACME Building Supplies, is extremely unhappy with a new system that was installed 3 months ago. Her complaint is that the data flows from the billing and accounts receivable departments are not occurring in the manner originally requested. Further, the updates to the database files are not occurring as frequently as she had envisioned. Thus, the hope that the new system would provide more current and timely information has not materialized. She claims that the systems analysts spent 3 days interviewing her and other workers. During that time, she and the other workers thought they had clearly conveyed their needs. She feels as if their needs were ignored and their time was wasted.RequiredWhat went wrong during the systems design process? What suggestions would you make for future projects?
Systems Design
Robin Alper, a manager of the credit collections department for ACME Building Supplies, is extremely unhappy with a new system that was installed 3 months ago. Her complaint is that the data flow from the billing and accounts receivable departments are not occurring in the manner originally requested. Further, the updates to the database files are not occurring as frequently as she had envisioned. Thus, the hope that the new system would provide more current and timely information has not materialized. She claims that the systems analysts spent 3 days interviewing her and other workers.During that time, she and the other workers thought they had clearly conveyed their needs. She feels as if their needs were ignored and their time was wasted.
Required: What went wrong during the systems design process? What suggestions would you make for future projects?
Robin Alper, a manager of the credit collectionsdepartment for ACME Building Supplies, isextremely unhappy with a new system that wasinstalled three months ago. Her complaint is thatthe data flow from the billing and AR departmentsare not occurring in the manner originally requested.Further, the updates to the database files are notoccurring as frequently as she had envisioned.Thus, the hope that the new system would providemore current and timely information has notmaterialized. She claims that the systems analystsspent three days interviewing her and other workers.During that time, she and the other workers thoughtthey had clearly conveyed their needs. She feelsas if their needs were ignored and their time waswasted.
RequiredWhat went wrong during the systems design process?What suggestions would you make for futureprojects?
Chapter 13 Solutions
Accounting Information Systems
Ch. 13 - Prob. 1RQCh. 13 - What is the role of the accountant in the SDLC?...Ch. 13 - Prob. 3RQCh. 13 - Prob. 4RQCh. 13 - Prob. 5RQCh. 13 - What is strategic systems planning, and why should...Ch. 13 - Prob. 7RQCh. 13 - Prob. 8RQCh. 13 - What are the broad classes of facts that need to...Ch. 13 - Prob. 10RQ
Ch. 13 - Prob. 11RQCh. 13 - Prob. 12RQCh. 13 - What are some of the key documents that may be...Ch. 13 - Prob. 14RQCh. 13 - What is the primary objective of the conceptual...Ch. 13 - Prob. 16RQCh. 13 - How much design detail is needed in the conceptual...Ch. 13 - Prob. 18RQCh. 13 - What is operational feasibility and what problems...Ch. 13 - What makes the cost-benefit analysis more...Ch. 13 - Prob. 21RQCh. 13 - Prob. 22RQCh. 13 - Discuss the relative merits of in-house...Ch. 13 - Prob. 24RQCh. 13 - Prob. 25RQCh. 13 - Comment on the following statement: The...Ch. 13 - Prob. 2DQCh. 13 - Is a good strategic plan detail oriented?Ch. 13 - Prob. 4DQCh. 13 - What purposes does the systems project proposal...Ch. 13 - Most firms underestimate the cost and time...Ch. 13 - A lack of support by top management has led to the...Ch. 13 - Many new systems projects grossly underestimate...Ch. 13 - Prob. 9DQCh. 13 - Intangible benefits are usually extremely...Ch. 13 - Prob. 11DQCh. 13 - Prob. 12DQCh. 13 - Prob. 13DQCh. 13 - Run manuals for computer operators are similar in...Ch. 13 - Who conducts the postimplementation review? When...Ch. 13 - Discuss the importance of involving accountants in...Ch. 13 - User test and acceptance is part of which phase of...Ch. 13 - The TELOS study that determines whether a project...Ch. 13 - Prob. 3MCQCh. 13 - Prob. 4MCQCh. 13 - A feasibility study for a new computer system...Ch. 13 - Prob. 6MCQCh. 13 - A systems development approach that starts with...Ch. 13 - Prob. 8MCQCh. 13 - Prob. 9MCQCh. 13 - Prob. 10MCQCh. 13 - Which of the following is the most important...Ch. 13 - The TELOS acronym is often used for determining...Ch. 13 - Prob. 13MCQCh. 13 - Which of the following represents the correct...Ch. 13 - Prob. 15MCQCh. 13 - One-time costs of system development include all...Ch. 13 - Prob. 17MCQCh. 13 - What name is given to the time value of money...Ch. 13 - ANNOUNCING A NEW INFORMATION SYSTEM The AJAX...Ch. 13 - SYSTEMS DEVELOPMENT AND IMPLEMENTATION Kruger...Ch. 13 - SYSTEMS ANALYSIS Consider the following dialogue...Ch. 13 - Prob. 4PCh. 13 - Prob. 6PCh. 13 - SYSTEMS SELECTION Your company. Kitchen Works, is...Ch. 13 - PROGRAM TESTING When program modules have been...Ch. 13 - Prob. 9PCh. 13 - Discuss three common approaches to system cut...Ch. 13 - FACT-GATHERING TECHNIQUES Your company. Tractors...Ch. 13 - COST-BENEFIT ANALYSIS Listed in the diagram for...
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