Essentials of MIS (13th Edition)
Essentials of MIS (13th Edition)
13th Edition
ISBN: 9780134802756
Author: Kenneth C. Laudon, Jane Laudon
Publisher: PEARSON
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Chapter 12, Problem 9HMP
Program Plan Intro

Given scenario:

  • Caterpillar is the world’s leading maker organization which supplies the agricultural equipment to multiple dealers in worldwide.
  • The organization use the software named Dealer Business System (DBS) to help their deals for business and the software is outdated. So, the company wants to end up the support for the DBS and the support over Accenture Consultants.

Explanation of Solution

Questions asked by Caterpillar:

  • How much money needed for new software?
  • Is the new software meet ...

Explanation of Solution

Questions asked by dealers:

  • Is the new changes made in the new system known to the d...

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