Chapter 11, Problem 3CTQ1

Program Plan Intro

Project Management:

• The project management denotes application of skills, knowledge as well as techniques for project activities for meeting project requirements.
• The project manager attempts to deliver a solution that meets specific cost, scope, time as well as quality goals.
• They manage project stakeholder expectations.
• The project managers must coordinate nine areas of expertise that includes:
  • Scope
  • Time
  • Cost
  • Quality
  • Human resources
  • Risk
  • Communications
  • Integration
  • Procurement.
• The “forming-storming-norming-performing-adjourning” model describes how teams form, evolve, and dissolve.
• Each project must contain a project steering team that contains senior managers representing IS organizations and business.
• It provides guidance as well as support to project.
• The key members of steering team are project sponsor, project champion and IS manager.

Strategic planning:

• It denotes a process that would help managers identify desired outcomes as well as formulate plans for achieving objectives.
• It uses the available capabilities and resources.
• The changing nature of organization and surroundings should be considered.
• It provides a framework and a direction that is clearly defined for guiding decision making at every levels.
• It ensures most effective usage by focusing resources based on priorities.
• It allows organization to be proactive as well as take benefit of opportunities as well as trends.
• It enables all units to work together towards common goal.
• It provides measured to evaluate performances.
• It improves communication among the organization.