EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 10, Problem 4DQ
Summary Introduction
Interpretation:Managing the short term capacity levels of a particular business is to be discussed.
Concept Introduction:Managing capacity requires the adjustment of short term capacity levels. Especially in a business like, restaurant where the demand seems to be unstable, it is significantly important to identify the different trends in the demand that should be addressed properly in order to survive as a business.
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Briefly explain how a restaurant might use each of the “five ways” listed below to adjust its short-term capacity levels.
1) Vary the price of goods or services
2) Provide customers with information
3) Advertising and promotion
4) Add peripheral goods and/or services
5) Provide reservations
Outline the capacity management strategies thatan airline must consider
analyse the role of operations management capacity planning and control for Ford motors and explain the techniques used in capacity control.
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