Principles of Information Systems (MindTap Course List)
Principles of Information Systems (MindTap Course List)
13th Edition
ISBN: 9781305971776
Author: Ralph Stair, George Reynolds
Publisher: Cengage Learning
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Chapter 10, Problem 1RQ

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Knowledge management:

  • Knowledge management is the set of practices that are alarmed with:
    • Increasing awareness
    • Developing learning
    • Speeding teamwork
    • Innovation and
    • Exchange insights
  • The aim of knowledge management is to capture and document the valuable tacit knowledge of others and turn that into an explicit knowledge so that it can be shared with others.

Types of knowledge management:

There are two types of knowledge management. They are:

  • Explicit knowledge:
    • Explicit knowledge is an expressive knowledge that can be articulated, accessed, documented, and codified.
    • It is expressed in terms of words, symbols, and numbers.
    • This knowledge is easily conveyed to others. It is stored in media.
  • Tacit knowledge:
    • It cannot be documented like explicit knowledge rather it is embedded according to the experiences of the individuals.
    • It is unwritten and has hidden knowledge.
    • It is hard to transfer to other individuals because it is difficult to verbalize...

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Identify and briefly describe the six techniques for knowledge management.
Name and briefly describe the six processes that make up knowledge management.
Name and briefly define the six processes that make up knowledge management.

Chapter 10 Solutions

Principles of Information Systems (MindTap Course List)

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